Safelite network policy change?
Safelite network policy change?
ACT is telling me today that Safelite in now requiring a copy of every signed invoice and they must be faxed in after the work is complete. What a pain, more paperwork to shuffle.
Re: Safelite network policy change?
I haven't heard that they were requiring signatures on all invoices going to Safelite. However Friday when I processed a Progressive invoice, I was told I would need an invoice with customers signature faxed to them (ACT). I'm not surprised, we had never been audited by anyone until this year (Farmers & Geico).
This appears to be just another game of Safelites. This could back fire on them quickly. If they make it too much of a headache to file a claim, we'll just put any insurance that uses Safelite on a cash basis. "Well Mr. or Mrs. car owner why would you put a claim on your insurance for X amount." This appears to be an easy way to take money out of Safelites pocket. It is unfortunate that ACT will get caught in the middle.
ARG
This appears to be just another game of Safelites. This could back fire on them quickly. If they make it too much of a headache to file a claim, we'll just put any insurance that uses Safelite on a cash basis. "Well Mr. or Mrs. car owner why would you put a claim on your insurance for X amount." This appears to be an easy way to take money out of Safelites pocket. It is unfortunate that ACT will get caught in the middle.
ARG
Re: Safelite network policy change?
I am not a member of Safelite, and I submit my invoice with their free online website. They haven't asked me for any signature other than to click yes that I have their signature on file. I haven't had any problems with them at all so far. :eusa_pray I just submitted one yesterday, and so far it shows that there were no errors, and it went through fine! 

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