Drying out repairs in the cold

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
screenman
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Re: Drying out repairs in the cold

Post by screenman »

I think using a dry out is old school it has been around since I started July 1988. Do whatever works for you and on your practise screens try what other suggest, you never know.
33,000 + screen repairs over 18 years and still learning.
Over
Steelheader

Re: Drying out repairs in the cold

Post by Steelheader »

screenman;23926 wrote:Glassdoc, I would think most people who use a dry out solution would evaporate it out befores starting the fill. Novus one of the originators of screen repair have been using dryout solutions since about 1987 without any problems, would you please tell me why.
Exactly!!! That is what V4E had posted. He stated that after he puts in the drop of alcohol, he then evaoprates it with the moisture evaporator.
Steelheader

Re: Drying out repairs in the cold

Post by Steelheader »

screenman;23929 wrote:I think using a dry out is old school it has been around since I started July 1988. Do whatever works for you and on your practise screens try what other suggest, you never know.
A perfect response IMO. I am very new to the business and I have taken many suggestions and tips given on this board and applied them to my techniques. I am open-minded enough to know that techniques and methods used 5...10...15 years ago are outdated and replaced with new ones. Evolution of the business should be looked at with an open mind. Anything that will improve my repairs and make them easier, faster, and better, will only help me, and improve the industry. :)

As for the other posters comments...I felt it was wrong to berate V4E for posting his "impoved" technique.
Nanotec-USA

Re: Drying out repairs in the cold

Post by Nanotec-USA »

Drystar works well in the majority of moisture removal situations, however, a few tips prior to using it:
1) Preflex the damage to see where the radial cracks end (star breaks with moisture tend to hide their true length)

2) When working on an Import (Toyota, Kia, Hyundai, Honda and so on) it is important to remember the glass is wafer thin. IMO use heat with caution if the damage is located near an edge or on the curve of the windshield, these are high stress areas.

3) Pick the pit out well prior to using the drystar then flex with fixed tip probe to ensure all passages are open.

4) Have found 10 seconds of heat then 2 minutes cool does the job.

Just my 2cents worth. Good luck
uncdawg

Re: Drying out repairs in the cold

Post by uncdawg »

Hey guys, in regards to moisture removal what about using the evaporator to remove the excess moisture. Working in the pacific northwest i see a lot of moisture in chips, however i have not seen a rock chip that heat could not remove the moisture from it may take once or twice of heating the chip however you do get the moisture out. The best product I have found to remove rainx is the Kream Cleaner that is sold by Delta.

Anyways that is my 2 pennys

unc dawg
Glassdoc
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Re: Drying out repairs in the cold

Post by Glassdoc »

In response to the "old school" way of doing things.. Windshield are still being manufactured today as they were since 1973.. Therefore the repair end of a repair is still just as functional today as it was then.. Resins have changed, methods have changed however the end result has not.. Either it is 100% repaired and done correctly or its not and no better off than it was before the repair was attempted.
A little background on myself.. I have been doing repairs for 16 years. I am Certified and have been for years. i do repair windshield scratches at my discretion. I am not afraid of new things. But recently (2 years ago) attended a refresher course ( by another manufacturer, continuous education) and showed up the instructor because he said it couldn't be done.. He is now a believer. My techniques are not unusual, nor unique but do work. And, old school or not, it pays my bills, several times over. I have used various equipment and resins. I still receive resin samples from suppliers that urge me to try the "best product" in the world.. I am probably the only survivor of what had to be one of the worst incidents in our industry.. I was sued by a supplier for using what he stated was "a faulty resin". Rather than sue the resin company that sold the product, he preyed upon the end user of the products and would take legal action if a settlement was not agreed upon.. During that ordeal I spent 3 years and close to $40,000 in attorney fees and legal consultation to fight for my rights to use whatever, whom ever's product I chose too. I am still in business today, and don't frequent the forms as much as I used to in the past mainly due to the lack of support from "the other resin company guys".. In fact the archieved threads concerning this was deleted on this forum.. I don't blame Delta or any of the other companies for not wanting to put their necks out on the line.. But, you learn real quick that in this business its all about the $$money$$.
This is one of the reasons I am "harsh" on people that claim to be repair techs and do things that are'nt right. New, old, seasoned trained, or just learning.. Our customers depend on our expertise to do the right thing. A question I had thought about all day after reading the posts from yesterday comes to mind.. Vinyl-4-ever, If you had transmission problems in your (say) less than 3 year old car. Would you feel comfortable with a repair technician that watched a video say 2-3 times on "how-to" fix transmissions.. Of course you would not.. Especially if he offered to get it fixed in 3 tries or he will refund your money (if you ask). Harping on you, yes I am.. Why, because as I stated earlier, you are in my back yard, my neighborhood and the last thing I want is a another person out on the streets doing shoddy or half arse repairs and calling it a good day.. When I started out, my creed to myself was: If I am not fully satisfied with the repair I just did, I will not charge for it.. And I realize we all have to learn.. But, you really need to start asking the right questions and not on the forum as much as you need to ask Delta Kits.. They should be able and willing to tell you at what temperatures they would NOT be doing repairs. They should be able and willing to tell you what alcohol will do to the resins if it or its fumes come into contact with. These are the people you NEED to ask.. Its your business, its how I make my living.. I would rather you become great, than hear about or see a repair that you did and makes me shake my head and explain to the customer why and what was done wrong.. Its all well and good that you have a waiver form ready to explain the process to your customers.. You state: "its to educate" them.. If you really believe that, then stop doing repairs now.. That waiver is clearly a road sign that says "I may get lucky and I may not".. You should be 100% confident in your repairs and yourself.. So much so, that a waiver.. thats something the $8.00 an hour nat'l company repair guy uses.. A waiver is your first line of excuses.. Doesn't set well with me. Old school, ruthless, but damn good at what I do.. If I wasn't I would not have survived this long. Oh, and yes.. I charge for my service, its a well known fact that I am one of the highest priced repair companies in this area.. But much like the BMW,Infinity, Lexus's,and Mercedes. I am not the run of the mill average repair tech.. I am high line.. All the way..
SGT
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Re: Drying out repairs in the cold

Post by SGT »

Glassdoc,

Damn that was long! Good reading and on point with a few things I feel as well. Reminds me of one of our resin debates on the old forum years ago.:D Glad to see you are still around. I like that high line description and will join you in that catagory if you have room.:wink:
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Glassdoc
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Re: Drying out repairs in the cold

Post by Glassdoc »

Brian feel free to "catch phrase" it all you want.. Glad to see you are still alive and well.. Hope biz is good.. I gotta get over to Billy's forum and see if Grace, and some of the old crew is still active.. It seems like forever..
GlasWeldTech
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Re: Drying out repairs in the cold

Post by GlasWeldTech »

Glassdoc,
Billy is still there and I haven't heard from Grace in awhile. Maybe she went to the GT forum?
Steelheader

Re: Drying out repairs in the cold

Post by Steelheader »

Glassdoc;23950 wrote:In response to the "old school" way of doing things.. Windshield are still being manufactured today as they were since 1973.. Therefore the repair end of a repair is still just as functional today as it was then.. Resins have changed, methods have changed however the end result has not.. Either it is 100% repaired and done correctly or its not and no better off than it was before the repair was attempted.
A little background on myself.. I have been doing repairs for 16 years. I am Certified and have been for years. i do repair windshield scratches at my discretion. I am not afraid of new things. But recently (2 years ago) attended a refresher course ( by another manufacturer, continuous education) and showed up the instructor because he said it couldn't be done.. He is now a believer. My techniques are not unusual, nor unique but do work. And, old school or not, it pays my bills, several times over. I have used various equipment and resins. I still receive resin samples from suppliers that urge me to try the "best product" in the world.. I am probably the only survivor of what had to be one of the worst incidents in our industry.. I was sued by a supplier for using what he stated was "a faulty resin". Rather than sue the resin company that sold the product, he preyed upon the end user of the products and would take legal action if a settlement was not agreed upon.. During that ordeal I spent 3 years and close to $40,000 in attorney fees and legal consultation to fight for my rights to use whatever, whom ever's product I chose too. I am still in business today, and don't frequent the forms as much as I used to in the past mainly due to the lack of support from "the other resin company guys".. In fact the archieved threads concerning this was deleted on this forum.. I don't blame Delta or any of the other companies for not wanting to put their necks out on the line.. But, you learn real quick that in this business its all about the $$money$$.
This is one of the reasons I am "harsh" on people that claim to be repair techs and do things that are'nt right. New, old, seasoned trained, or just learning.. Our customers depend on our expertise to do the right thing. A question I had thought about all day after reading the posts from yesterday comes to mind.. Vinyl-4-ever, If you had transmission problems in your (say) less than 3 year old car. Would you feel comfortable with a repair technician that watched a video say 2-3 times on "how-to" fix transmissions.. Of course you would not.. Especially if he offered to get it fixed in 3 tries or he will refund your money (if you ask). Harping on you, yes I am.. Why, because as I stated earlier, you are in my back yard, my neighborhood and the last thing I want is a another person out on the streets doing shoddy or half arse repairs and calling it a good day.. When I started out, my creed to myself was: If I am not fully satisfied with the repair I just did, I will not charge for it.. And I realize we all have to learn.. But, you really need to start asking the right questions and not on the forum as much as you need to ask Delta Kits.. They should be able and willing to tell you at what temperatures they would NOT be doing repairs. They should be able and willing to tell you what alcohol will do to the resins if it or its fumes come into contact with. These are the people you NEED to ask.. Its your business, its how I make my living.. I would rather you become great, than hear about or see a repair that you did and makes me shake my head and explain to the customer why and what was done wrong.. Its all well and good that you have a waiver form ready to explain the process to your customers.. You state: "its to educate" them.. If you really believe that, then stop doing repairs now.. That waiver is clearly a road sign that says "I may get lucky and I may not".. You should be 100% confident in your repairs and yourself.. So much so, that a waiver.. thats something the $8.00 an hour nat'l company repair guy uses.. A waiver is your first line of excuses.. Doesn't set well with me. Old school, ruthless, but damn good at what I do.. If I wasn't I would not have survived this long. Oh, and yes.. I charge for my service, its a well known fact that I am one of the highest priced repair companies in this area.. But much like the BMW,Infinity, Lexus's,and Mercedes. I am not the run of the mill average repair tech.. I am high line.. All the way..
Now that's the kind of advice I can listen and learn by. Thank you for clarifying your position.
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