Had a bullseye for six months.

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screenman
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Re: Had a bullseye for six months.

Post by screenman »

If you guys are making a stable chip run then sorry but you need to look at your technique rather rapidly.
Glasseye
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Re: Had a bullseye for six months.

Post by Glasseye »

Mr Bill wrote:Suppose you meet someone who says they have a bullseye on their windshield, but it has been there for six months and it doesnt look like it will get any worse.
What would be a good argument to convince the customer to have it repaired soon?
If the bullseye break is six months old, the owner is either unaware of glass repair or does not consider repair worth it. Either way, the odds of them deciding to have it repaired will be against. If they are unaware of the reasons to have a repair, explain them. If they consider it, not worth it, explain the repair vs replacement costs and the fact that there is no guarantee the damage will not spread, even after all that time. Give them your card and leave it at that. Do not get into an argument or try to belittle them, understand their reasons and answer their concerns truthfully. The least they can say is that they were not pressured and they now understand repair service better.
candyman
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Re: Had a bullseye for six months.

Post by candyman »

I had a customer tell me yesterday that he had his bullseye for almost 2 years, and never saw a need to repair it. Yesterday he called me to repair it but he was too late. He drove over a RR crossing and the glass cracked almost 3 ft in two directions. It was 25 degrees and heavy frost. I agree with glasseye. Tell them the pros and drop the issue. Some people just wont spend money repairing or keeping their vehices maintenance up.
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Cryatal_Image
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Re: Had a bullseye for six months.

Post by Cryatal_Image »

screenman wrote:If you guys are making a stable chip run then sorry but you need to look at your technique rather rapidly.
I am looking at those slide hammers used to relax a break/star. Just not sure of which to get. From 1 company, they offer a inner plunger type that you would simply lift and then drop. Ive heard of another which had a button to release, sounds like that is spring loaded, but not sure. Any of these better than the other or a bettr way that someone has found?
candyman
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Re: Had a bullseye for six months.

Post by candyman »

Deltakits has a new spring hammer that is released by a push button. It works great and gives you almost the same results every time. It even has a depth guage to ensue you are at the correct depth prior to creating a mini bullseye. Its well worth the money.
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bill lambeth
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Re: Had a bullseye for six months.

Post by bill lambeth »

The spring hammer is good but you have to be careful with it because you cannot control how hard it hits the glass.I prefer the hammer because I can manipulate it.I have both but rarely use the spring hammer.The depth gauge is nice espiacily if you are a newbie.
candyman
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Re: Had a bullseye for six months.

Post by candyman »

I dont always get the same results with the slide hammer. The spring hammer has more force, yet the bullseye is still small enough to work with. Most of the time it fills easily and almost invisible after the repair. I have a problem sometimes while drilling. The crack jumps the drill hole before I can pop a bullseye. That has happen a few times, mainly when the temp is above 90 and Iam trying to cool the WS down from 110 - 145 degrees. I try to get the vehicle into a shaded area or under a cover. However that is not always possible while doing a roadside repair on the interstate. I cool the break area, and often times the owner had the AC on just prior to my repair. Please note that in those cases the crack wa already 3 or more inches long.
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GlassStarz
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Re: Had a bullseye for six months.

Post by GlassStarz »

Thats an everyday for Cold Calling the sale is pretty simple I just say that some dont break right away some take awhile but most eventualy will and they have been lucky so far im here now why chance it
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