Burnout

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
bill lambeth
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Re: Burnout

Post by bill lambeth »

You know I am very blessed to have what I have established through many hours of diligent work.With that said sometimes I wish the company that I work for would just take me in house BUT then I would loose what little bit of freedom I have left.Repais are easy but relationships take a lot of work just like a marriage.
SuperGlassDave
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Re: Burnout

Post by SuperGlassDave »

Hey Bill,
Don't think it's exclusive to windshield repair, most any job or position will cause burn out eventually.

A few thoughts to maybe help ease the pain: (1) Make your own lunch, a healthy and tasty one, and have it in a beautiful place like a park or golf course. Take a break to enjoy part of the day and look at it as a reward cause you work for yourself. (2) Get picky about which customers you service. Working with people who trust you, respect your expertise and like you, are a pleasure to see each day, much less work with. (3) Get some new tools or certifications that allow you to feel that you are moving forward and surpassing your previous knowledge or abilities. That always adds excitedment to the day. (4) Bring on another service that you can offer your existing accounts and that will enthuse you and excite you.

I have found over the years that if you knew how most of your customers felt about you, you would have a better day taking care of them. We all take our relationships for granted at times but I have seen how those important those relationships are, even to a customer, when they come to an end unexpectedly due to a Franchisee's demise. It's happened to me three times and when I interviewed the customers to explain the end of service, the emotional response was overwhelming. I am sure our Franchisee's would have been surprised but very pleased to know how well thought of they were.

I'm sure it's the same with you Bill. I bet your customers treasure you more than you imagine. Figure a way to interact with a few of them, find out it's true, and enjoy the business more than ever.

They say free advice is generally worth what you pay for it, but I hope there is a germ of something helpful here. Best of luck! - David Casey
t4k
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Re: Burnout

Post by t4k »

bill lambeth wrote: Repairs are easy but relationships take a lot of work.
No truer words have ever been spoken.
bill lambeth
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Re: Burnout

Post by bill lambeth »

Thanks Dave ! You and your company are class act!
DryStar
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Re: Burnout

Post by DryStar »

bill lambeth wrote:You know I am very blessed to have what I have established through many hours of diligent work.With that said sometimes I wish the company that I work for would just take me in house BUT then I would loose what little bit of freedom I have left.Repais are easy but relationships take a lot of work just like a marriage.
Some of you need to re-read this post written by Bill. He stated he worked for another company and therefore doesn't have the flexibility that other independents have. Bill, you want freedom? My only advice to you is to do this on your own! You can do it! Good luck Sir!
bill lambeth
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Re: Burnout

Post by bill lambeth »

Drystar I work for myself ! Sorry if I mislead you in my statement I have been doing this for around 10 years for myself.
t4k
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Re: Burnout

Post by t4k »

bill lambeth wrote:Drystar I work for myself ! Sorry if I mislead you in my statement I have been doing this for around 10 years for myself.
Most of us understood where you were coming from, Bill.
GlassStarz
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Re: Burnout

Post by GlassStarz »

HECK THE SAME THING HAPPENS WITH SPOUSES every day wake up to the same woman :lol:
SuperGlassDave
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Re: Burnout

Post by SuperGlassDave »

Thanks Bill, I appreciate that a lot! Hang in there man, something awesome is going to happen to you next week on your route that brings you right back, I bet ya! :)
DryStar
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Re: Burnout

Post by DryStar »

Bill, you didn't mislead me with your post...and yes t4k I did understand it.

I've been in business since the age of 21. Haven't experienced a full weeks vacation during all that time (30 years now) However, I did learn something important. You have to take a break from it all! Taking that simple 3-4 day weekend off every month and you will be fine. When you think about it, that's 5 weeks of vacation time yearly.

Good luck to you with your franchise.
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