Re: Problem Receiving Lynx Faxes
Posted: February 10th, 2005, 12:58 pm
Hi,
I did have the very same problem. I also could receive faxes from everyone but Lynx. What I discovered was this. When I had set up service with my phone company it came with a complete package of services, along with a feature that I could determine how to handle the different services like caller id, and what numbers to allow or disallow, etc. The reason I was not able to receive faxes from Lynx was because it was set on default to not accept unknown numbers. Once I went in and allowed all numbers to be accepted it solved the problem. So if you have a package deal with your telephone company check and see if you have that manager feature to allow it to accept all incoming calls.
Hope this makes sense and will be helpful,
Sally
I did have the very same problem. I also could receive faxes from everyone but Lynx. What I discovered was this. When I had set up service with my phone company it came with a complete package of services, along with a feature that I could determine how to handle the different services like caller id, and what numbers to allow or disallow, etc. The reason I was not able to receive faxes from Lynx was because it was set on default to not accept unknown numbers. Once I went in and allowed all numbers to be accepted it solved the problem. So if you have a package deal with your telephone company check and see if you have that manager feature to allow it to accept all incoming calls.
Hope this makes sense and will be helpful,
Sally