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Re: Shame...Shame..Shame

Posted: May 25th, 2007, 6:32 pm
by Layne
I don't call in to cancel an additional repair...I just bill for one and add a note that an additional repair was not needed.

Re: Shame...Shame..Shame

Posted: May 25th, 2007, 9:43 pm
by tooldini
Calling was probably not necessary but my wife/secretary was with me so when I was busy she just called it in. They really appreciated the fact that we were so honest ( browny points I guess ) I feel that all those small things will add up somewhat on my priority status. Over the years I went from 3 jobs a month to 4-5 a week to 12-15 week average now. No scamming here, and due to scammers I here there may be some changes in Harmon and probably others in the near future.

Jeff

Re: Shame...Shame..Shame

Posted: May 26th, 2007, 6:38 am
by Layne
That is great Jeff! Hopefully, honesty will prevail.

Layne

Re: Shame...Shame..Shame

Posted: May 26th, 2007, 3:18 pm
by tooldini
I think it will for sure. Too bad some people have to make use pay for there dishonesty.

Jeff