Windshield Repair Forum

That's one of the methods that Delta teaches at their class, I didn't these could be repaired until then. Always learning something new everyday

I thank every tek for the useful points.

I am happy now,thank you Screenman, Glasseye and tooldini for your advise.There is one other thing i want to ask,what type of curing film and size do you people use for curring such large pit.probably--the size might be up to 10inchs wide.

Thanks All:

Daniel Madu S.;24844 wrote:I am happy now,thank you Screenman, Glasseye and tooldini for your advise.There is one other thing i want to ask,what type of curing film and size do you people use for curring such large pit.probably--the size might be up to 10inchs wide.

Thanks All:

Daniel,
Pit of 10 inches could be a little large for repair!

Daniel, my motto is "Under-promise and Over-Deliver. Before beginning I explain how terrible the repair will look when I am done and promise not to charge them if it is not strong. So far, my result has always been better than my promise and everyone has insisted on paying me.

Shemp,

With all do forum respect, are you for real? You tell your customers how terrible your repair will look!

Why on earth would you do that? What potential customer would even consider using you for repair after you paint such a terrible outcome of your work? I agree, educate, under promise & over deliever but do not shoot yourself in the foot. The object is to get the customer not scare them away.

This forum is a great place to learn and HELP others. Is that what your true intentions are here? IMHO, I think this is a negative appraoch that a novice tech. might think is the way to get a customers business and might get them off on the wrong start.

THINK POSITIVE, BE POSITIVE & ACT POSITIVE = POSITIVE CUSTOMER 1st, 2nd...IMPRESSION

Shepard;24846 wrote:Daniel, my motto is "Under-promise and Over-Deliver. Before beginning I explain how terrible the repair will look when I am done and promise not to charge them if it is not strong. So far, my result has always been better than my promise and everyone has insisted on paying me.

I have posted the photos here at http://www.fixmychips.com/page11.html if you would like to see them.

Thanks , Bill
Bill's Windshield Repair
http://www.fixmychips.com

I evaluate the damage and let them know what I expect from certain types of damage and they are always very happy. I had a guy ask me to fix a chip for him then I noticed what I thought was another chip. He told me it had been repaired. I said wow it does not look repaired. This guy said Yeah it is a new process that repairs the damage but does not repair it cosmetically LOL what a joke. I told him that is just what the guy told him because he did bad work. Two weeks later I got a job referral on a 07 mercedes, the customer was very concerned about the apperance after the repair. I told them I would come out and take a look, talk to them and then continue with repair. The customers daughter drove the car and went to school in Indiana. She asked a repair person in indiana about repairing it and she got told the same thing that they could fix it but cosmetically it would not improve I did the repair and she was totally happy and it practically disappeared. Is there a franchise out there telling business owners to tell customers that? That is just crazy.

Jeff

yes Jeff it's a wacky world out there..yesterday I went to a Lynx ins job...the star was in the center of w/s...as I looked at it the customer told me he went to a glass replacement shop to have it repaired and he was told it couldn't be repaired because there was to much "dirt" in the star...Black around pit.. just a normal star..rpair came out perfect..they just wanted to sell a new window, haven't seen a glass replacement shop yet that was honest about repairs..