GlasWeld OR GlassTechnology

[SGT]

It is just different schools of thought on how to accomplish the same result. Personally I am a long time user and believer in Delta Kits tooling and resins and it has helped me build my company reputation and customer base. I consistantly achieve professional results.

How much vacuum is debateable. I think we all will agree vacuum is a key component in the repair process. I personally do not believe, in fact I know you do not need excessive vacuum or dry vacuum to achieve professional results. Excessive vacuum may provide for faster resin injection due to the vacuum sling shot effect. After the initial dry vac and resin injection though every other vacuum cycle will be wet.

With Delta Kits, it is advanced engineering, technology and design delievered through simplictically. Bottom line for me...Easy to set up, easy to use, and easy removal but beyond that this equipment and resin performs. Oh and the folks at DKI are just as good as the equipment.

Good luck in your decision and business.

[SGT]

It is just different schools of thought on how to accomplish the same result. Personally I am a long time user and believer in Delta Kits tooling and resins and it has helped me build my company reputation and customer base. I consistantly achieve professional results.

How much vacuum is debateable. I think we all will agree vacuum is a key component in the repair process. I personally do not believe, in fact I know you do not need excessive vacuum or dry vacuum to achieve professional results. Excessive vacuum may provide for faster resin injection due to the vacuum sling shot effect. After the initial dry vac and resin injection though every other vacuum cycle will be wet.

With Delta Kits, it is advanced engineering, technology and design delievered through simplictically. Bottom line for me...Easy to set up, easy to use, and easy removal but beyond that this equipment and resin performs. Oh and the folks at DKI are just as good as the equipment.

Good luck in your decision and business.

[Brent Deines]

Brent,

I am not aware of a smear campaign by GlasWeld. In all of my dealings with them over the past several months, they never bad mouthed any of the other companies including Delta Kits. While clearly it is your prerogative to do as you will with your forum, I am disappointed that I will not be able to utilize your forum as a means of helping me to come to a decision.

As for your assertion that I have already ruled out Delta Kits due to "lack of bells and whistles," I should remind you that I have not purchased ANY kit yet thus the reason for me seeking guidance from those already in the field. I stated clearly why I had narrowed it down to these companies: dry vacuum. This had nothing to do with bells and whistles. If I were looking for that, I would have already bought the "Eliminator" and been done with it. I am interested ONLY is doing quality work for my future customers and am trying to make an informed decision. If the quality of the repair has absolutely NO correlation with the use of dry vacuum versus wet, then my reasoning would obviously be flawed. As I have NO relevant experience in windshield repair, I have been relying on my intuition and engineering judgement based on my experience with vacuum in my field. To that end, I would of course be interested in ANY truly independent study that may address this difference in philosophy. I look forward to reading the report and I do apologize for bringing up what is obviously a touchy subject of late.

Sincerely,
Allen

Allen,

No apology is necessary, your post is not the problem, it is just unfortunate timing. I'm sorry if I misunderstood your post, but I thought you had narrowed your choice down to two systems. Perhaps bells and whistles was a poor choice of words. What I meant by that was simply that the end result is the only thing that you should be considering when choosing a windshield repair system. Ease of use, speed, ease of maintenance, etc., are all very important, but what your repair looks like when complete is by far the most important thing to consider. What is not important is how you accomplish the task, but because of the way some products are advertised new technicians sometimes lose focus on the objective...excellent repairs.

I hope you have the opportunity to thoroughly analyze the "dry vacuum" theory, but one question you might ask about any system making this claim is if there is ever a need to pull a second vacuum? If the answer yes, then you must conclude that all the air was not actually removed with the first vacuum cycle. If the answer is no, demand to see their instruction manual and training video to see if their answer is consistent with their written instructions. Is it then a true dry vacuum? You may also want to consider that using a sustained vacuum of any kind may pull air from any cracks that reach the surface outside the seal area, which would pull air into the break.

This and more will be included in the report I send you. To be fair, the engineer who provided the report was paid by Delta Kits for his services, but he is not an employee of Delta Kits, and was simply asked to evaluate the argument that high sustained vacuum is necessary to remove air from a break. Had he concluded that a high vacuum was in any way superior to the method that Delta Kits uses I would not be selling the injector we currently sell, but that was not the case.

If you have looked through this forum much you know the one thing I preach over and over again is that if at all possible, visit a trade show where you can see several systems being used side by side. That's where the truth talks and the BS walks. That along with a written 100% money back guarantee and training by the manufacturer of the equipment will help you cut through all the smoke and mirrors to find the best windshield repair system for you.

[Brent Deines]

Engineer,
I will just say this and be done unless you send me an email. I would choose the first one you have mentioned. I have 10 of their injectors.

GWT,

If you would like you can send me your contact information and I will pass it on to Allen so he doesn't have to wait until he has made 10 posts. While you and I strongly disagree on some things I respect your opinion and your right to choose what ever system you prefer. Your opinion has always been welcome on the windshield repair forum, but until this mess is cleared up I really have no choice here. I hope you understand.

Choosing a windshield repair system is like choosing a car. Some people swear Chevys are the best and some prefer Fords. Which one is best depends on who you talk to.

[Brent Deines]

It is just different schools of thought on how to accomplish the same result. Personally I am a long time user and believer in Delta Kits tooling and resins and it has helped me build my company reputation and customer base. I consistently achieve professional results.

How much vacuum is debatable. I think we all will agree vacuum is a key component in the repair process. I personally do not believe, in fact I know you do not need excessive vacuum or dry vacuum to achieve professional results. Excessive vacuum may provide for faster resin injection due to the vacuum sling shot effect. After the initial dry vac and resin injection though every other vacuum cycle will be wet.

With Delta Kits, it is advanced engineering, technology and design delivered through simplicity. Bottom line for me...Easy to set up, easy to use, and easy removal but beyond that this equipment and resin performs. Oh and the folks at DKI are just as good as the equipment.

Good luck in your decision and business.

Brian,

I have a question for you. How long does it usually take to fill a star break using the Delta Kits system? The reason I ask is because according to a GlasWeld operations manual you need to leave the Pro-Vac in the vacuum cycle on a star break for at least 5 minutes, and then it may take up to 10 minutes for there to be noticeable filling of the break. That's 15 minutes to see anything happen! The instructions go on to say that you need to repeat the pressure and vacuum cycle until the break is filled. Normally my star breaks show a noticeable improvement almost immediately and significant improvement within 5 minutes.

I know you don't bash anyone's products any more than I do, so if you don't want to answer the question you don't have to, but I think it is important to note the manufacturer instructions with any system being used.

[Brent Deines]

Wow Brent, that is a serious smear ad Glasweld has against Delta. I had never seen that before.

It's an industry 1st alright. I sure hate to see things go in that direction. I also hate being on the defensive and limiting the topics on the windshield repair forum this way, but I feel I have to defend myself.

I may have to close this thread as I am finding it very difficult to hold my tongue and not allowing those of you who disagree with me not to voice your opinions. I have lots to say about the creative advertising that is often used in this industry, but have never wanted the windshield repair forum to be about that. This is supposed to be a place where all of you can discuss real world experiences, not a place where manufacturers promote their products or air their dirty laundry.

Once again I apologize to all of you on this forum for this unfortunate turn of events.

[Frank EU]

I happened to be GW trained and our business is a 'heavy user' of their standard injectors (we have 40+ in total). We also have their new G3 injector, but it's just too early to comment. Over the past 15 years we build up a nice collection of almost all systems available and are able to compare. We mainly use GW, sometimes DK and/or GM injectors, but we are able to see improvements in under a few minutes with all systems, the 15 minutes in the GW manual is just a general figure and what is been advised. Most repairs will be completely filled (and cured) in under 15 minutes. It all boils down to personal preferences and the operators' skills and that is just fine. What would be wrong with multiple cycles? It is the end result that matters, not the time involved -in fact... who cares for just one or two additional minutes working time? Give the customer some of your ''costly'' time! I know a number of people doing ''perfect'' repairs with just a plastic (Novus style) injector. No need to BS the various systems being used. Bottom line is and should always be; you should at all times perform proper repairs and your customer should be satisified with the repair. In all fairness to GW; the injector is fine, they just have a problem with being ethical, thats it. As members we all should remain to be open minded and positive here, it is just a too wonderfull forum.

[Frank EU]

Marketing a product or service can sometimes be nasty . Some will call it apropriate, others will consider the very same promotion nasty and sneaky. This happens in all business types, it is just up to that business to launch or not launch a campaign.

[Brent Deines]

Although I said I would not allow this discussion, I am leaving your post Frank, as I have a great deal of respect for you and I agree with everything you said, except for one thing.

Anyone who sees the recent GlasWeld as appropriate is misguided to say the least, and not someone I care to associate with. Ethics are very important in business, and as a Christian they are at the very core to everything I do. If a company wants to say their product does something it does not, that is their business, but when they target my company with slanderous accusations that are completely unfounded I have to draw the line.

Thank you for driving home my point about multiple cycles. There is nothing at all wrong with using multiple pressure and vacuum cycles, and I have yet to see a system that does not use this process. Therefore the "dry vacuum" argument holds no water. You cannot dry vacuum air once resin has been introduced to the break. Again, this is basic high school science here.

I am not bashing anyone, but GlasWeld has certainly done a hack job on Delta Kits so I am simply pointing out a few of the inaccuracies in their advertising. I have no desire to go down that road.

This is not really about GlasWeld vs Delta Kits, but about a much bigger issue that will affect the way all of you do business. I hope GlasWeld will cease the negative ad campaign before the rest of the issue has to be brought into the light, but that decision is theirs and theirs alone.

[Frank EU]

I certainly do not like this kind of advertising myself and I do not advocate it either. In fact, if you're asking me for my opinion; this type of marketing is not done and it shows weakness -but that's my own personal view.
Please do read; ''marketing in general'', my post is not to be seen specific.
If that's okay with you, I would close this now.