Re: Starting a WSR Business, Help Appreciated
Posted: June 24th, 2009, 8:37 am
I agree with you on the importance of a 3 point bridge design to reach the edges of the glass and have the ability to adjust to curves. I also agree that having adjustment screws so you don't have to twist the injector once it has contacted the glass will help preserve end seal life. The three styles of bridges listed on our site are the only models we currently offer, although they are all shown with spring loaded injectors, and we do have screw type injectors available for those who prefer them.
Ease of use is extremely important in my opinion, although I do know some technicians who are willing to go through a lengthy setup, tear down, and cleaning process because they believe the end result justifies it. I can't argue with that as I believe the end result is the "most" important part of any windshield repair, but I don't think the tooling needs to be overly complicated to produce the best possible repairs. I also know for a fact that very few technicians are willing to go to week long training classes to learn how to properly use a glass repair injector, so keeping it simple has always been a priority for Delta Kits.
Durability is obviously important which is why all Delta Kits injectors are stainless steel. In the past we have used plastic, aluminum, and anodized aluminum, all of which are easier and less expensive to manufacture, but since we offer a lifetime warranty on all Delta Kits windshield repair injectors we believe the extra cost to be justified. There are also problems associated with plastic, aluminum, and anodized injectors including resin contamination, thread wear, etc.
MaginBond windshield repair resin is a very low viscosity product so it flows well into cracks, and has a refractive index that is about as close to glass as you can get. It is an excellent combination of bonding strength and flexibility (something often overlooked by manufacturers and technicians), and is very resistant to yellowing. It is not the least expensive windshield repair resin on the market, but this is one place I don't think it pays to be a penny pincher. In addition to premature aging (yellowing and shrinking), cheap resins often have a very high acrylic acid content that can cause allergic reactions, or have no acid at all which equates to a lower bonding strength. There are also resins that cure prematurely so you have to be extremely careful with reflected light and have a limited amount of time to complete a repair. Generally speaking the pit resin is where you will notice the yellowing and shrinking the most when using an inferior resin product, but it's what goes into the break that is the most important because you cannot see how well it is bonding to the glass. Whether you buy glass repair resin from Delta Kits or from someone else, be sure you get MSDS for the products you purchase. By law companies are required to supply MSDS to their customers at their initial purchase of resin products, so if they don't, or if they hesitate to comply when you request the MSDS, that should send up some red flags.
Delta Kits I-100 spring loaded injectors are very easy to use, but my experience has been that technicians who have been trained on screw type injectors and have learned to use them effectively, often prefer them over the spring loaded design, and vice versa. For that reason I think you might want to try a stainless steel screw type injector, or maybe try both side by side and keep only the one you like the best.
This is sounding way too much like a sales pitch, which is something I normally try to avoid on the windshield repair forum, but then again your last post almost sounded like an advertisement for Delta Kits products so I felt compelled to respond. Still, I better quit before I get my fellow forum members who prefer other brands upset.
I understand how difficult it can be to call when you are working such long hours. We are here from 7am to at least 5pm M-F PST, but I will send you my cell number so you can call at your convenience if it is not possible to call during normal business hours. I work lots of evenings and weekends so it will not be a problem if you call when it is convenient for you.
Ease of use is extremely important in my opinion, although I do know some technicians who are willing to go through a lengthy setup, tear down, and cleaning process because they believe the end result justifies it. I can't argue with that as I believe the end result is the "most" important part of any windshield repair, but I don't think the tooling needs to be overly complicated to produce the best possible repairs. I also know for a fact that very few technicians are willing to go to week long training classes to learn how to properly use a glass repair injector, so keeping it simple has always been a priority for Delta Kits.
Durability is obviously important which is why all Delta Kits injectors are stainless steel. In the past we have used plastic, aluminum, and anodized aluminum, all of which are easier and less expensive to manufacture, but since we offer a lifetime warranty on all Delta Kits windshield repair injectors we believe the extra cost to be justified. There are also problems associated with plastic, aluminum, and anodized injectors including resin contamination, thread wear, etc.
MaginBond windshield repair resin is a very low viscosity product so it flows well into cracks, and has a refractive index that is about as close to glass as you can get. It is an excellent combination of bonding strength and flexibility (something often overlooked by manufacturers and technicians), and is very resistant to yellowing. It is not the least expensive windshield repair resin on the market, but this is one place I don't think it pays to be a penny pincher. In addition to premature aging (yellowing and shrinking), cheap resins often have a very high acrylic acid content that can cause allergic reactions, or have no acid at all which equates to a lower bonding strength. There are also resins that cure prematurely so you have to be extremely careful with reflected light and have a limited amount of time to complete a repair. Generally speaking the pit resin is where you will notice the yellowing and shrinking the most when using an inferior resin product, but it's what goes into the break that is the most important because you cannot see how well it is bonding to the glass. Whether you buy glass repair resin from Delta Kits or from someone else, be sure you get MSDS for the products you purchase. By law companies are required to supply MSDS to their customers at their initial purchase of resin products, so if they don't, or if they hesitate to comply when you request the MSDS, that should send up some red flags.
Delta Kits I-100 spring loaded injectors are very easy to use, but my experience has been that technicians who have been trained on screw type injectors and have learned to use them effectively, often prefer them over the spring loaded design, and vice versa. For that reason I think you might want to try a stainless steel screw type injector, or maybe try both side by side and keep only the one you like the best.
This is sounding way too much like a sales pitch, which is something I normally try to avoid on the windshield repair forum, but then again your last post almost sounded like an advertisement for Delta Kits products so I felt compelled to respond. Still, I better quit before I get my fellow forum members who prefer other brands upset.
I understand how difficult it can be to call when you are working such long hours. We are here from 7am to at least 5pm M-F PST, but I will send you my cell number so you can call at your convenience if it is not possible to call during normal business hours. I work lots of evenings and weekends so it will not be a problem if you call when it is convenient for you.