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Re: Burnout
Posted: June 22nd, 2012, 10:32 am
by bill lambeth
You know I am very blessed to have what I have established through many hours of diligent work.With that said sometimes I wish the company that I work for would just take me in house BUT then I would loose what little bit of freedom I have left.Repais are easy but relationships take a lot of work just like a marriage.
Re: Burnout
Posted: June 22nd, 2012, 11:10 am
by SuperGlassDave
Hey Bill,
Don't think it's exclusive to windshield repair, most any job or position will cause burn out eventually.
A few thoughts to maybe help ease the pain: (1) Make your own lunch, a healthy and tasty one, and have it in a beautiful place like a park or golf course. Take a break to enjoy part of the day and look at it as a reward cause you work for yourself. (2) Get picky about which customers you service. Working with people who trust you, respect your expertise and like you, are a pleasure to see each day, much less work with. (3) Get some new tools or certifications that allow you to feel that you are moving forward and surpassing your previous knowledge or abilities. That always adds excitedment to the day. (4) Bring on another service that you can offer your existing accounts and that will enthuse you and excite you.
I have found over the years that if you knew how most of your customers felt about you, you would have a better day taking care of them. We all take our relationships for granted at times but I have seen how those important those relationships are, even to a customer, when they come to an end unexpectedly due to a Franchisee's demise. It's happened to me three times and when I interviewed the customers to explain the end of service, the emotional response was overwhelming. I am sure our Franchisee's would have been surprised but very pleased to know how well thought of they were.
I'm sure it's the same with you Bill. I bet your customers treasure you more than you imagine. Figure a way to interact with a few of them, find out it's true, and enjoy the business more than ever.
They say free advice is generally worth what you pay for it, but I hope there is a germ of something helpful here. Best of luck! - David Casey
Re: Burnout
Posted: June 22nd, 2012, 1:52 pm
by t4k
bill lambeth wrote: Repairs are easy but relationships take a lot of work.
No truer words have ever been spoken.
Re: Burnout
Posted: June 22nd, 2012, 3:45 pm
by bill lambeth
Thanks Dave ! You and your company are class act!
Re: Burnout
Posted: June 22nd, 2012, 4:29 pm
by DryStar
bill lambeth wrote:You know I am very blessed to have what I have established through many hours of diligent work.With that said sometimes I wish the company that I work for would just take me in house BUT then I would loose what little bit of freedom I have left.Repais are easy but relationships take a lot of work just like a marriage.
Some of you need to re-read this post written by Bill. He stated he worked for another company and therefore doesn't have the flexibility that other independents have. Bill, you want freedom? My only advice to you is to do this on your own! You can do it! Good luck Sir!
Re: Burnout
Posted: June 22nd, 2012, 6:24 pm
by bill lambeth
Drystar I work for myself ! Sorry if I mislead you in my statement I have been doing this for around 10 years for myself.
Re: Burnout
Posted: June 23rd, 2012, 5:15 am
by t4k
bill lambeth wrote:Drystar I work for myself ! Sorry if I mislead you in my statement I have been doing this for around 10 years for myself.
Most of us understood where you were coming from, Bill.
Re: Burnout
Posted: June 23rd, 2012, 1:45 pm
by GlassStarz
HECK THE SAME THING HAPPENS WITH SPOUSES every day wake up to the same woman

Re: Burnout
Posted: June 23rd, 2012, 1:56 pm
by SuperGlassDave
Thanks Bill, I appreciate that a lot! Hang in there man, something awesome is going to happen to you next week on your route that brings you right back, I bet ya!

Re: Burnout
Posted: June 23rd, 2012, 3:18 pm
by DryStar
Bill, you didn't mislead me with your post...and yes t4k I did understand it.
I've been in business since the age of 21. Haven't experienced a full weeks vacation during all that time (30 years now) However, I did learn something important. You have to take a break from it all! Taking that simple 3-4 day weekend off every month and you will be fine. When you think about it, that's 5 weeks of vacation time yearly.
Good luck to you with your franchise.