Another Insurance Question

[Bois]

I only had 1 slow experince with A.C.T. I called A.C.T. to file a claim and for some reason the insurance co. (LYNX) sent me the FAX instead of to A.C.T. After a month I called A.C.T. for status and found out that LYNX had received a bad Federal Tax I.D. A.C.T. corrected and I'm still waiting for my check for a repair I did 1/25/05.

Dale...

[Sneck]

Would you still recommend ACT?
For a long-time part-timer, I think ACT makes sense. I'll probably be sending in the paperwork tomorrow to initiate setting up with them.

Sneck

[Repair1]

OK I

[Bois]

I had a situation arise when I was first setting up my insurance contacts/billing AND another one today that I thought I'd pass on to those in the process of setting up their insurance handling/billing.

First, if you sign up with LYNX - State Farm you can not use A.C.T. for State Farm claims. I tried to do this and State Farm Glass Central called me to say it had to be one way or the other - not both. They said their computers can handle only 1 wsr business address. So, I don't use A.C.T. if the insurance company is part of the LYNX netowrk.

Second, I have been using A.C.T. for all other insurance companies. Last week, however, I called Safeco direct to file a claim. Everything went OK except the agent read me a wrong FAX nbr. I gave her my correct FAX nbr. and I received the authorization FAX OK. I then sent an e-mail to Safelite asking that they correct my FAX nbr. They called me today to ask if I was not going to use A.C.T. in the future. Apparently, Safelite's system can only have 1 FAX nbr. I told them that I didn't know the names of all the insurance companies that use Safelite so I would still use A.C.T. when unsure. They said I couldn't do that, but that they'd look into the matter and get back with me.

I'm trying to keep as much $ in my pocket and not have to pay A.C.T. even the $7.50 let alone the $14.95. So, keep these in mind when setting up your network contacts.

Dale...

[souchie]

Try Data-Tranz for invoices through Lynx its only $2.00 per invoice and I think $3.25 for Safelite,but now you can submit invoices on line through Saflite for nothing.
Data -Tranz is easy and they have a tollfree fax for invoices.The # for customer service is 1-800-241-1493. Belive me it is simple to use.