Windshield Repair Forum

Can you guys answer these questions for me? Thank you VERY much.
1) Can you charge incuranses for long cracks?
2) If you can, then how do you charge them. Like $10 an inch(example) or what?
3) How much you charge for a long cracks? Is it by length, or just fixed amount?

Thanks in advance!

I charge $40 for the original break and then $2-$4 per inch. I also do repairs for a local glass company and on cracks they submit 3 breaks. I have never had an insurance company pay my price for cracks, some will pay if it is credit card size and others pay if it is under a dollar bill size. I say pay and I mean pay ONLY their minimum for a 1 chip repair. On cracks it is money up front for me and then only IF it is a fresh break and hasn't been wet or dirty. I try to qualify reaks before driving out to them. You will be surprised when someone says 3 inches and then you get there and it is really 16 inches.

I've fixed long cracks where the insurance co. is aware of the size and still pays for it (even though it's bigger than a dollar bill) although the call center person sometimes seems a little surprised that it's fixable since they've been conditioned to think anything over 6" has to be replaced. If your price for a long crack exceeds the maximum per repair charge of the ins. co. then you might consider charging the customer for the remainder of the balance.

I sure hope that i can be successful at prequalifing cracks over the phone because some of my customers may be 30 miles away in the nearest city to me other wise I am going to have to somehow charge a service call fee .Do any of you fellow techs get away with chargeing a service call fee.

toab wrote:I sure hope that i can be successful at prequalifing cracks over the phone because some of my customers may be 30 miles away in the nearest city to me other wise I am going to have to somehow charge a service call fee .Do any of you fellow techs get away with chargeing a service call fee.

most customers are willing to pay for a repair, because for one reason or another they don't want to pay the cost of replacing their windshield, I have never charged a service call, the customer only pays me after i've completed a successful repair. but then again 30 miles is a long way to drive to find out you can't repair a windsiheld!!!

In the last couple days, I have repaired couple windshields with long cracks. Both, at some point, seem like they filled up good, but the edge, seems like does not feel up. I don't know if I am making sence, but I will try to draw it for you...
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long crack egde \/
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///////////////////////////,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,////////crack//////////////////
GLASS /////////////////////////////////////////////////////////////////////////////crack////////////////
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LAMINATION
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GLASS
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When I apply the vacum cycle, it only makes things worse. I have tried to use the curing tape and tabs... Does not help. Do you guys know whats going on?

I do not generally use vacuum on a crack repair except at the impact point after the crack is repaired.

There are ways to use vacuum on a crack. But I would suugest without specific training you will always make it worse.
With most cracks being open to the surface along the length applying vacuum will only pull in air from the somewhere along its length.

We always try and teach the capilery method if possible, it is suprising how easy cracks are to do right using the correct method.

Do a search back under crack repair we did go through it not long ago.

Who has upset Yvan his expertise is surely missed.

You know i was wondering the same thing , someone must have really upset Yvan