Windshield Repair Forum

Hello everyone, and thanks for any advice/tips. This is a great site and very informative. I viewed the archive, but I have some self specific questions I would like to ask you guys. For starters I live in Easten NC. I am starting a windshield repair business, and I have purchased the newest GlasWeld System. What is the pro/cons to this system and is there a better system out there with no bias opinions. There is a few repair techs in my area but really only one in my core area. I had him do a repair for me before I thought about WR, and it turned out ok. He charges 35 for dealers and if it has 2 breaks in the same windshield he will charge them 50. On the retail side he charged me 65 and I heard that in the right situtation he would increase his price if the customer seemed to have money. Should I charge the dealers 35, and 55-60 retail for repairs so I don't price myself out of business. At the same time not cutting the price into a price war. To be totally honest this is not my primary job, however my approach is quality first. I hope me being a parttimer doesn't sway your responses because like most businesses people don't like parttimers I really only want to repair 10-15 windshields a week. However if the business grew than I would surely accomidate the situation. Any help would be great. Also the long crack repair, I am debating on a 6 inch max, do you think that is to short? The other tech does up to 24inch with a 1 year warranty, and 5 years on standard cracks. I want to warranty for life/or as long as you own the auto. I have some connections with dealers and insurance company's so getting my foot in the door will not be hard, but I want to be competitive while keeping the business profitable. I know this is alot but any help would be great.
Thanks

Hi NCGlasTech -

I'm also just getting started with a mobile repair business. Why start with a lower price? I'm starting out at $65 for first chip or crack (up to 6"). $10 per additional 6 inches. No limit on crack length - but it can't touch the edge of the windshield more than once. I plan on raising my price to $75 after a few months. You get what you pay for - and I'll be selling quality and convenience - not price.

Good luck to you.

I don't want to price cut, and do dealers really care about different levels of quality? I know retail side they do, but for dealers I think it is more about money and getting it done. What system are you using?
Thanks for the reply

I went with Glass Technology.

I don't plan on doing volume work. Strictly consumer. No insurance work at this point either.

:eusa_shif

Experience, quality and service dictates price in the repair market. If you don't have all 3 of these under your belt, you'll never get what your asking for!

Hi All,
I'm new to the forum and was just out to the delta school in August and now plan to help my son in his glass repair business Safeglasstechnologies.

Joe

ncglastech and sgt 2
Welcome to our fabulous UNBIASED forum where we all always agree on everything!!!!!!!! JUST KIDDING...That is why we have Chevy's and GMC's and Hummer's. Did I leave any out?

SGT 2,
I know with speaking (actually typing with Brian) that he is excited about having his Dad on board with him. I told him several things I did with my dealers when he first started with his and we have hit it off ever since. (I GUESS).

NCGLASTECH,
I think you have the BEST tools out there BAR NONE!!!! I am BIASED? NOPE-No more than the die hard DELTA fans or GT fans or LR fans. Have I ever tried any other brand? NOPE- I have never had a need to. Mine does everything that I need them to do and do it well. Am I open to trying new tools? Sure- If I can get them right and they do as well as what I now have. You asked a loaded question on a competitors forum. I know most here use Delta and for that I do not hold it against any of them. Most GOOD techs can do great repairs with several different brands of tools.

We have a great time here, help out when we can and invite your feedback. We hardly ever AGREE on the BEST TOOLS though.

GlassWeldTech,

We did hit it off but that is as far as it can go. I am married:))) Thanks again for the tips they have helped a bunch. Especially the paint pen. Let me know if you need something besides free airline tickets:))) Good luck with your archery season bud.