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Lynx Additional Fee

Posted: February 5th, 2008, 4:03 pm
by StarQuest
Just received a payment from Lynx for jobs performed and noticed they added a $1.50 fee per claim on referral repairs. Never seen this before. Looked through all my delivered mail and E-mail but couldn't find anything that informed me of this change by Lynx prior.

Has anybody else experienced this? What's up with this new charge?

Re: Lynx Additional Fee

Posted: February 5th, 2008, 4:37 pm
by splitpit
I noticed the same thing. My guess is that (just like SGC) you must be set-up for direct deposit into your bank account, in order to avoid the fee.

Re: Lynx Additional Fee

Posted: February 5th, 2008, 4:40 pm
by SGT
I have also started to be charged this processing FEE. I elect for paper checks though and I think it stems from that in an effort to minimize the paperwork.

So now if you do not discount your agreement rate,one chip rate is 48.50.

Re: Lynx Additional Fee

Posted: February 5th, 2008, 4:45 pm
by StarQuest
SGT,

Are you referring to the customized offers they accept from vendors?

Re: Lynx Additional Fee

Posted: February 5th, 2008, 4:47 pm
by splitpit
I'll let them direct deposit mine. I average around 30-35 Lynx referals a month.
I'm not going to give them $50 a month just to send me a paper check!

Re: Lynx Additional Fee

Posted: February 5th, 2008, 4:49 pm
by zachb
A few weeks before the new year I received an email from Lynx stating that if I didn't switch to direct deposit before said date then they would start passing on the increased expense of printing and shipping checks to the repair shops. The process to set up direct deposit is fairly easy though. Just go onto their website, print out an application and then fax it back in.

Re: Lynx Additional Fee

Posted: February 5th, 2008, 4:58 pm
by splitpit
Go into Metryx through the Lynx Services site. If you don't already have an ID and password you will need to register. Forms to sign up for EFT are available. You will have to give them your banking info (account and routing#) as well as your federal tax ID # and a recent dispatch #.

Re: Lynx Additional Fee

Posted: February 5th, 2008, 5:06 pm
by StarQuest
Splitpit,

I pay a EDI service provider to handle these claims at $1 per invoice, now why do I have to pay Lynx $1.50 more? We already know that Lynx is paid a percentage for every repair claim made....so why the extra $1.50? I don't get many safelite claims but when I do, they don't charge these fee's. I run them online and pay nothing with EFT.

Re: Lynx Additional Fee

Posted: February 5th, 2008, 5:22 pm
by splitpit
If you were receiving paper checks from SGC you would have processing fees being deducted from them also.

Re: Lynx Additional Fee

Posted: February 5th, 2008, 5:26 pm
by splitpit
I do all of my insurance billings using EDI with Quest Software. It costs me $0.75 per invoice. The fee that Lynx is taking doesn't have anything to do with what you pay your EDI provider. It's just them coming up with another way to get a little of your hard earned money and blame it on the costs associated with processing your payment with a paper check.