Windshield Repair Forum

first off let me also congraulate matt and brain for there work at the olympics.
just got back from vacation and missed vegas again (blacked out next year, wife likes to vaca.this time of year)

caught up with all the postings and glassbyte alerts and have not seen anything much abuot the insurence seminars, like future pricing and such. i wonder why one tps is getting up to 79.95 flat for w/s repair and others are like 50 plus 10 w/ 3 max. repairs. was ther any dissucions about stuff like that?
paul

I attended the afternoon insurance seminar that featured LYNX Services' Chris Umble and State Farm's national glass manager Bob Bischoff. The panel focused on how insures view the concept of “green” and what steps that their companies have made to go green and become more efficient. Also, State Farm’s Bob Bischoff spoke on the policyholder’s right to choose what glass shop they want to go to, but to answer your question The panel did not discuss any pricing for windshield repairs.

I also sat in on the seminar with Korey and in addition to the green initiative there was discussion of shop/technician certification NWRA/NGA and the role it may play in the future in shop selection for referral work. They did state that they(Lynx) are gathering data such as shop ratios of call backs, unsatisfied customers etc... but ultimately it is law and the customers right to choose the shop they perfer. This data will help in the weeding out process of unsatisfactory shops on the approved vendor list. They would not commit to how certification will come into play in the future but "I" got the impression certification will play a role in shop status moving forward. How and when is a different story.

There may be more value in certification other than personal gratification in the near future. So for those on the fence with the whole certification process it may just give your shop some preference over non certified shops. I can tell you first hand the certification process NWRA/NGA is not hard.