Sleeping better @ night
Posted: April 7th, 2011, 6:29 am
Yesterday a customer was referred to me by one of my dealerships. She met me at the dealership to get a chip repaired. She told me she stopped at a car wash and a young man approached her car and said she had a really bad chip that may crack on her one month old Lexus. She refused his sales tactics and called the dealership and they referred her to me. I looked at her W/S and she had a spot about the size of a pin point that did not need to be repaired. She thanked me for my honesty and I gave her a card for her future use.
So far this morning I have received two calls from her friends because our meeting yesterday. This kind of business helps me to sleep better at night.
So far this morning I have received two calls from her friends because our meeting yesterday. This kind of business helps me to sleep better at night.