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Revamp!

Posted: November 13th, 2011, 12:13 pm
by GLASSTIME
Ok! not sure if any of you other techs are getting this, however, I have had 3 previous customers call in to file a complaint. They're are stating the "Headlights" that we serviced look like "CRAP"!

I did go out and make it right, however never had this issue with the UV Spray Clear I use to use when using the "Old School" method of Automotive Clear and Gun. When I seen these lights, they looked worse than before I had repaired them previously.

I do 1 cup ea. (Catalyst)


But again, I honestly feel this isn't the issue ( my mixture) I am unsure if its just the areas, or the customers neglective habits.

So, thus I have reduced my Warranty to a 1 year conditional, instead of 2 years! :roll:

Re: Revamp!

Posted: November 13th, 2011, 9:59 pm
by candyman
I dont give a warranty anymore due to that reason. I tell the customer it should last six months or longer depending upon how well they take care of the HL's.