Current Pricing for Cash Customers

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
J.T.Window
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Location: CA

Re: Current Pricing for Cash Customers

Post by J.T.Window »

$55-15-10-10-... ----- but I'm good.

I got a $20 tip today after my customer found out his ins. company only pays $50-10-10.

J.T.W.
repare-brise

Re: Current Pricing for Cash Customers

Post by repare-brise »

Dave M

Try sending in a bill to an ins co at "only" $50 and see what happens. When I did that there system had a melt dowm, they are used to paying $75 and up, billing less causes problems with there computer. It took me 4 months to get payed for that invoice(they finally payed $75.00+ tax, it was easier than reprogramming the system to accept a $50 invoice).

Merci
J.T.Window
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Joined: September 20th, 2004, 6:56 pm
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Location: CA

Re: Current Pricing for Cash Customers

Post by J.T.Window »

Pretty cool - a $25+ tip.

The moral of this story - always charge the max they'll pay - you don't want to hurt anyone's feelings.
CGlenn

Re: Current Pricing for Cash Customers

Post by CGlenn »

I have yet to find an insurance company here that pays more than 60 10 10
and that is only one. Everyone else I deal with pays between 45 and 50 with 10 for additional chips. I wish they paid 70 to 75
scratchy

Re: Current Pricing for Cash Customers

Post by scratchy »

SAFECO is #1. I did a three chipper and it came out to $90.
J.T.Window
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Joined: September 20th, 2004, 6:56 pm
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Location: CA

Re: Current Pricing for Cash Customers

Post by J.T.Window »

Safeco pays that here. GMAC pays $75-10-10 so $95 for 3 repairs. When these guys call I jump. The $50 guys get rescheduled to next week.

Also, I stopped doing any for free on cash jobs. If the customer wants 6 or 7 chips fixed, they'll pay $90 to $100 and more.
larry

Re: Current Pricing for Cash Customers

Post by larry »

Do you think the ins co's will start lowering their prices after seeing some of these replys. Do you think they monitor this site? Hope you didn't start something that will affect us all.
Sneck

Re: Current Pricing for Cash Customers

Post by Sneck »

Larry,

I have not changed my price since I started this part-time business ten years ago.

I was merely trying to find out if my pricing was in the same ball park as the majority, and change my pricing if it looked like that I should based on the majority of the responses in this thread. I wanted to know what others were charging because I have not changed my price since I started this part-time business ten years ago.

I certainly would never post anything if I thought it may hurt anyone as I (like most of us here) come here to learn from others and keep up with whats happening in the windshield repair industry.

In my regular job (which is in the parts and service business for the industrial material handling industry) we call competitors and competitors call us all the time to compare service pricing so that we can all keep our pricing in the same ball park. No one wants to be way too high, and no one wants to be way too low.

Sneck
StarQuest

Re: Current Pricing for Cash Customers

Post by StarQuest »

If I'm doing mobile I'm at 49.95/10/10. In a stationary set up I'll offer 39.95/10/10. Reason being is cause I'm looking for volume sales. (Ten $39.95 repairs beat out five $50 repairs any day) I see guys around my area doing tent set ups daily for 29.95 but I have to be honest.....they don't look very professional and that's why their price is so low. I think if you were to put together a nice setup like Optic-Kleer in the UK has, you'd easily get $55-$60/10/10 by professional image alone;)
J.T.Window
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Posts: 159
Joined: September 20th, 2004, 6:56 pm
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Location: CA

Re: Current Pricing for Cash Customers

Post by J.T.Window »

A small story:

A while back in a parking lot I watched a 'repairman' fix a chip by dabbing the chip with something from a small bottle using a Q-tip. He wiped the excess with a dirty rag and wrote the job up as a $10-off billing to AAA. The whole encounter took less than 5 minutes. When the 'repair tech' moved on to the next victim I asked the cutomer if he was happy with the job. He said "Hey, it's free."
I told him to show the work to his buddies and neighbors and if he felt he or AAA had been ripped off, he should go to the AAA office and drag the adjustor out to look at what they'd paid for.

That was the last time I ever saw that 'repair' guy, his boss, or any of their signs.
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