ACT Question

[zlm_us]

I have a quick ACT question. I have been thinking about signing up with ACT as soon as I finish my training next week. My question is does ACT tell you how much the insurance will pay on a chip or do you have to tell ACT what you are charging for a chip.

[maxryde]

Charges are set by the insurance companies and you agree to them or not when you phone in a claim, they will tell you what the pay for repairs. If you are going to use act get your call in to them a few days in advance of doing business so you can be on the books when you get out there.

Training is good but not a replacement for practice. Read the forum there are a lot of tricks that won't be covered in a regular training. Get a practice piece of glass and push the envelope on all aspects on that. This will help you get to know limits. Heat, cold, Wet, AIR!! Filled or not, ETC..... Scott

[texas jim]

Think hard before you sign up. i have had to call them many times to get claims handled. and in the last two weeks have had to call just to get a email sent on my claims. going delta hear good things on them and will save you money!!!

[GlassStarz]

Just call in the claim they bill the ins company the going rate each has thier own max and thats what Act bills. have never had a complaint with them been over 4 yrs and hundreds of claims. The send you an email with each claims details and another when its paid. I hate paperwork and working with them i do little they send a 1099 at the end of the year its the easist company I have evr had to deal with lets face it insurance companies are a pain in the yakahoolla and they do all the work and follow up and dont charge much for it

[texas jim]

ok, spent ten min on the phone this morning with them and thay said it was a problem with outlook and when thay close down thier pc,s at night it could loose the email in the system. i joined act thru liquid resins and have had more then just recent problems. so wish i was as lucky with that program as you have been,and i not saying thier all that bad but , im crossing over to delta. maybe a little paper work but at least i know the claim is being processed...