1st repair on a car...

[worthwhileWSR]

didnt go so well.....

I walked in this Morgage company and interduced myself and what not. When I said "windshield repair", everyone looked at this one lady sitting down. She says "oh yea a rock just hit my windshield a few weeks ago" so I asked her if she would like me to take a look at it. She said "sure go ahead, it is that Camry right out there" told her i would have a look and be right back.

So the damage was pretty small, star break, 4 or 5 legs.
went back in told her i could repair it. She asked how much... told her $50.. she said "do u accept check?"... i said... "yes i do".

So by this time i was pretty excited and amazed at how easy and fast it was.
So I go get my kit, set everything up....
Note: Car was in sun with windows up... pretty hot outside.
So I do everything as I was doing up in oregon. and everyting actually looked like it was filling in and everything was looking great, so i put the uv shield over it and let it sit for 5 minutes. did the 2nd pressure cycle. waited another 5 min.

Now i am not sure what happend.. it didnt look all that good, and i could see it from all angles. so I just not really thinking about it i guess put a drop of pit resin and put a curing tab over it.

didnt put the lamp on since it was full sun and not in the shade.
let it cure for a while, pulled the tab off, and the resin scraped off, seemingly way too easy. polished it for little bit.

All in all.. to me it looked terrible, the resin looked watery inside of the legs. it didnt really seem in fill in corecttly .

So disapointed, i went in to tell her that the resin had hardened before it could get out to the legs..(only explaination i could think of at the time) and i asked her if she could roll her windows down and park in the shade (should of done this in the first place) so she did... tried to rerepair my own repair.. didnt work.. so really frustrated I went in and gave her check back. telling her that i would come back tomorrow to do it, since the weather was not cooperating. she said that fine.

there are also 2 other ladys there that want a repair. so i want to finish this one well before i do theres.

Please help me, one thing that was confusing me was the eye dropper with the resin.. I was used to the one shot magnibond. so i kind of guessed with the eyedropper.

Please reply, with suggestions on what I should do..

Thanks

[Delta Kits]

Tyler,

Give us a call for tech support, i'm sure we can figure out what the trouble was.

1.800.548.8332

[Sneck]

Tyler,

If the customer had used rainex on thier windshield, it can affect your repair. For the most part - you have to "super cure" it. But you mentioned that it was a very hot day, and the customers vehicle was in full sun with the windows rolled up. That makes for an EXTREMELY HOT windshield.

Be sure to cool the windshield down, SLOWLY SLOWLY SLOWLY (and keep it cooled down) throughout your entire repair process. When the glass is hot, the cracks are tight - and you may find it difficult to advance the resin throughout the entire break.

Sometimes the star leg(s) are not connected to the main body of damage, and even drilling sometimes is not enough. Sometimes you may have to drill and pop a mini-bull in the center of the star to connect all the legs as some other wsr techs have described in the past.

In your case, I believe it had to be the heat (a really hot windshield) that caused you your problem.

Not all breaks will break the same. Even the most seasoned wsr tech occasionally will have trouble making a great repair on an otherwise simple star or combination break.

If the resin and repair was exposed to direct sunlight - it only takes a few seconds and you could be turning your liquid resin into a solid (at least enough to cause fill problems).

Hope this may help some.

[boyd]

WW. I feel your pain bros. But...... did you show her how good your
business cards look : ) Just kiddin.

From over 10 years in this business I can tell you that not all turn out looking great. However, you can go up to anyone and accept there $ and tell them the job was done as long as ......... you watched the resin flow to the end of the crack. If you didn't see the resin flow then "no" you havn't done the job and can't accept payment. Sometimes the resin will flow to the end and you can still see the crack from various angles. But a large majority of the time the crack will camoflauge with the glass when it is properly filled. You have to angle your head in a way so that you are not looking at the top of the crack but rather the side to watch it fill.
Good luck.
BOYD

[maxryde]

Dude I agree with Boyd on this one. If you got the resin out to the end of the legs of the break it is repaired. It sounds to me as though the thing wasn't filled, if you could see the legs from all angles it was not a completed repair. Was it too hot and closed off? Did you experience some premature curing from sun exposure before the shield was put on? What brand of sun shield do you use? Is it doing the job? (Not all uv shields are equal)
Being as your really new the best thing I could recomend would be to drill and pop from the leg ends and back fill each one If your trained to drill and pop. You'll need to cool the shield and when ever possable ask your prospect to move into the shade or what ever will optimise your work environment, take control of it, to optimize results for you and your customer!!! I hope you can help the lady if only so you can make the other two sales. Luck, Scott

[Bois]

WorthWhileWSR

All in all.. to me it looked terrible, the resin looked watery inside of the legs. it didnt really seem in fill in corecttly .

Your statement above caught my attention. Could you clarify?

I did a bullseye repair last week in full sun & 97 degrees. I opened the car doors and put a damp towel on the ws to cool it down. The repair went good but when I looked at the finished repair from inside, the base of the bullseye looked wet. I could only guess that a combination of heat and injector pressure may have forced some resin between the glass and the laminate - sort of sweat. Customer was pleased, though.

Dale...

[worthwhileWSR]

WorthWhileWSR



Your statement above caught my attention. Could you clarify?

I did a bullseye repair last week in full sun & 97 degrees. I opened the car doors and put a damp towel on the ws to cool it down. The repair went good but when I looked at the finished repair from inside, the base of the bullseye looked wet. I could only guess that a combination of heat and injector pressure may have forced some resin between the glass and the laminate - sort of sweat. Customer was pleased, though.

Dale...

Dale, what I meant by that was, I think there was some moisture inside of the break before I did the repair.. diluting the resin....

But everything went great today...
Made visit back to the office.. told the lady the repair had turned out success ful, and that the repair is covered by the guaruntee... so i got paid for that job... on to the next!

Thanks everyone for helping out!

[screenman]

Worthwhile.

Get the moisture out of the break before you start the job it sounds to me you are not ready to go out and do windscreen repairs, Get some more practise and make those practise chips wet before you start, this will help you recognise moisture in the break.

Water will not dilute the resin they do not mix as I have proved in previous posts. what normaly happens is you push the moisture to the end of the cracks or legs and they will look horrible when finished.Also this trapped moisture will not prevent the crack or chip from spreading in fact if the water gets hot and expands and you have shut off the only other way for the expansion to go ie. the pit the only thing it can do is crack out.
I am sorry to say this again but if you do not recognise what is wrong you need either more training or more practise.

This market is full of people doing bad repairs either through lack of training or practise after training, it makes it harder to sell to a person who has had a bad experience although once you have you normaly have a customer for life.

[glassdoctor]

I think you probably "overcooked" the repair due to the hot car and relying on a "5 more minutes" repair process.

You need to closely monitor the repair especially when the glass is warm/hot. You probably let if cook for 5 more minutes when it only needed 1. If the glass was hot, this can bleed resin beyond the legs leaving an ugly watery scar. Five minutes is an eternity on hot glass.

I strongly recomend you cool the glass prior to repair. Delta's process is better suited to warm glass than most, imo... but still a bad idea. The break will be more difficult to get finished without some bleeding (daisy) effect.

If the repair was wet when you did it then that's an entirely different problem of course.

So what do you think the problem was? You said it's all good now... what did you do with it?

(btw, getting paid doesn't make it a good repair unless it was a good repair)

[Sneck]

My guess is that it is strickly a heat issue. Worth While explained in his first post that...

Note: Car was in sun with windows up... pretty hot outside

I doubt that moisture was a factor at all.

He also explained...

...didnt put the lamp on since it was full sun and not in the shade.
let it cure for a while, pulled the tab off, and the resin scraped off, seemingly way too easy. polished it for little bit.

I have also had experience with resin scaping off way too easy, and it is usually due to the customer having put rainex on their windshield. To remedy that - use a buffing wheel in in the dremel drill and buff the area prior to repair, and cure resin longer than normal.

Worth While also mentioned...

All in all.. to me it looked terrible, the resin looked watery inside of the legs. it didnt really seem in fill in corecttly .

Again, I think its the heat. Delamination can occur pretty easily on a hot windshield. The plastic PVB inner layer can become very soft on a hot windshield in full sun. Focing resin in under these conditions can easily disrupt the bond.

SLOWLY COOL THE GLASS. SLOWLY COOL THE GLASS. SLOWLY COOL THE GLASS.
It will make all the difference in the world.

Windshield repair is fairly easy and straight forward. Just make sure you are paying attention to the temperateure of the glass, and the amount of stress you are introducing to the break during your repair process.