Keep car lot business

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
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CV Windshield Repair
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Keep car lot business

Post by CV Windshield Repair »

Do the windshield repair techs that primarly do car lots find it hard to keep their accounts. Just talked to a friend of mine who does interior work. He has been doing this type of work for about 28 yrs. He had a good account with the Lexsus dealership for over 16 years. I have seen the work that he does, it is very good, one day he walks into the managers office after walking the lot to get approval for his list and is informed that they no longer need his service.
GlassStarz
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Re: Keep car lot business

Post by GlassStarz »

I worked in auto sales for 20 yrs prior to doing this and believe me when I say there is no protected account in the car buisness! Managment changes often bring in new people other comapanies that offer more products are an easy way to lose your account. The car lot doesnt like to deal with bunches of vendors thier time is money and time spent talking to vendors is time lost from auto sales. Also often something happens internally and its always easier to blame the vendor combine that with politics you get the picture all you can do is do the best job you can under promise and over deliver. Diversify your client base never let one become to big a percentage of your buisness because if you lose them you lose a big percentage . I have diversified my offering with paint touch up and scratch removal it has helped me get into places I couldnt get before and make me more irreplacable
maxryde
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Re: Keep car lot business

Post by maxryde »

Yep, that's used cars; it could be that way for a day or up to and including permanently, the good news is if you
My best mentor one said " be fair with your priceing but never too low, be honest with your customer/competition, when the day is done be sure you have done "good works", and always leave something of value on the barganing table!!

While my friend and trainer/ mentor Ray has moved on, his words live.
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