Canadians, unite !

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
Delta Kits
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Re: Canadians, unite !

Post by Delta Kits »

What's their next step Yvan?
Delta Kits, Inc.
repare-brise

Re: Canadians, unite !

Post by repare-brise »

The next step is to finish the durability testing to there satisfaction, consult the Provinces on there thoughts, examine existing legislation(I provided tham with copies of ROLAGS, the legislation from Austrailian/New Zealand, and France). I also provided them with statistics from the insurace companies on repalcement, prices of the WS's on the top 10 trucks on the road( the trucking industry in Canada is going through a rough time, and forcing them to change a perfectly servicable WS that costs $4-800(ya gotta like them curved pieces of glass) is illogical), statistcs from my companies experiance, letters from major trucking companies that support our effort, testing information from various resin manufacturors on strength and durability, and a vidoe presentation of 5 repairs from start to finish(star, bulls-eye, combo, multiple break, and crack). The following steps can take from 2-12 months, in the mean time we are free to send additional information to them for review. The fact that we just changed gouvernemant could unfortunatly affect the lenght of this process.

At Your Service
toab

Re: Canadians, unite !

Post by toab »

Hey Yvan ..when you took glass repair samples in for your demo did you have them cut down to briefcase size? I am asking because I want to look into the insurance broker angle of getting referral bizz from them in return for dissuadeing insurance claims for the repair by the customer.I think that this was a strategy that you outlined to me.
repare-brise

Re: Canadians, unite !

Post by repare-brise »

For broker demo's I use a piece of laminated glass on a stand. The stand is made of 1 inch square alumunum tubing, it is 20 inches high and 12 inches wide. There is a leg that is hinged to the top cross piece, when open it forms a stable tri-pod base. The bottom cross member is placed 2 inches up, creating 2 inch high legs. The glass(12x18) is affixed to the stand using urethane adhesive(be sure to respect safe demo away times). Once in the office I break the glass in front of the agents then proceed to repair, while there attention is undevided I let them in on why they should use our company for there clients. If anyone wants a pic of the stand e-mail me, it will be my pleaseure to share it's design.

At Your Service
toab

Re: Canadians, unite !

Post by toab »

Yvan ..It might be worth wile for you to look into franchiseing inontario. If we fellow repair techs could get that kind of sales support from a franchisor down here there might be some potential franchisees willing to buy in to the "partnership".I was not impressed with the crackmasters propolsal at all.(lack of support)
repare-brise

Re: Canadians, unite !

Post by repare-brise »

Paul

Yes I am planning on franchising in the rest of the country, but as they say "I need a few good men(women)". Since I can't logicaly provide support across Canada I am currently looking for master franchisee's in other provinces. The role of the master franchisee would be to support there local franchisee's. Before I have master franchisee's in place I would not sell a franchise, as I would be unable to provide adequate support(a 12 hour drive is a little too much to go have lunch with a franchisee to see how he/she is doing).

At Your Service
toab

Re: Canadians, unite !

Post by toab »

I will await a future visit from your future Ontario regional franchisor.I am quite familiar with the franchise business system as I studied and almost bought into a new fastway courier franchise system that started up in ontario last year however I could not get any real support from the bank/lawyer/family/bizz consultant because of lack of brand recognition and percieved future support to jjustify the $20000.00 buy in .this is why there has to be sales support from the master "windshield repair" franchisor to ensure that the new franchisee has a fighting chance to justify and to make up for the lack of brand recognition during startup and further justify the franchise fee. Its a two way street. toab
repare-brise

Re: Canadians, unite !

Post by repare-brise »

Toab

Yes franchising is a 2 way street, the franchisor must provide somethings to justify the cost of the franchise. The franchisor must provide a solid business model, marketing materials, training, established techniques and proceedures, a name(in the beginning this name may not be well known, but a group of franchissee's using the same name and methods soon develops the name), motivation, innovation, and the all important support. The franchisee provides the franchisor with a few things as well, first the franchisee pays for the use of the concept and name, materials, start-up training, manuals, the franchise contract, and a willingness to succeed. A franchisor usually doesn't make money from the sale of the franchise(costs are covered, but not much more), but is in it for the long term and volume. A franchisor must not plan to live off the backs of there franchisee's, but instead must plan to advance and prosper with there franchisee's, but must also be avialable to help(coach, motivate, problem solve, train new empoyee's, sell, marketing, promotion.....) the franchissee's when needed. Only when I achieve 20 franchises will I be able to live from franchising, but also supporting 20 franchisee's will be a full time endeavor.

At this point I am at a cross roads(and when many franchises fail) where I must opperate my own franchise to pay the bills while helping my existing franchisee's as is my comitment(most of my franchisee's make more money than I do at this point). This takes a lot of time and effort, but is more than rewarding, as I know I will succeed( and seeing a group of people succeeding using your concept and idea's is a great motivator in itself.

So yes when I have a master franchisor established in other provinces they will be approaching existing techs that are successfull, to see if they want a piece of the pie. Some will see this as an insult(why would I pay someone for something I am doing already), and others will see it as an opportunity to grow and prosper as a co-operative effort.

At Your Service
toab

Re: Canadians, unite !

Post by toab »

Sounds pretty cool..I'll go along with that. I am going to try and stay aware of the trends in the glass industry and hopefully glass repair can stay viable in a small business environment and not get swallowed up by the big glass replacement chains (ie..$20 advertised chip repairs @ cdn tire in sarnia to bait people into replacement) I'll never be able to compete with that nor will I even try to.
GlassStarz
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Re: Canadians, unite !

Post by GlassStarz »

And if Quebec leaves Canada will the new country need new laws?
also if Quebec leaves where will they go?
I guess the upside will be New Brunswick will be that much closer to Toronto
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