Ins co\'s who won\'t waive deductible (TX)

mdhuckle · Post by **mdhuckle** » March 10th, 2006, 8:52 am

Mercury Insurance has recently stopped waiving the deductible in Texas. Does anyone know any other co's who have changed their policy? I would like to make a list so we can tell the customer up front without wasting time on the phone with their insurance company.

Sue Huckle

Post by **Delta Kits** » March 10th, 2006, 9:06 am

Sue,

Did you receive confirmation from Mercury about this? Or how did you hear about it?

We've had a few reports recently of insurance companies not waiving the deductible, but found out later that these reports were inaccurate.

GlassMan SGC · Post by **GlassMan SGC** » March 11th, 2006, 7:19 pm

The ONLY insurance company I have heard that is doing this, reguardless of area of US, is State Farm. I haven't heard about any other companies is any of the auto glass magazines.......

Bois · Post by **Bois** » March 11th, 2006, 10:03 pm

I did a Mercury Ins repair last Saturday (3/4). I sent in my invoice via fax on Tuesday to the adjuster. Haven't heard anything so far. I'll let you know the results.

Dale...

Steve · Post by **Steve** » March 13th, 2006, 8:31 am

It is accurate, Mercury recently denied my repair and I think AAA did also.

Post by **Delta Kits** » March 13th, 2006, 8:48 am

If anyone has actual written documentation, we would love to see it. Sometimes a technician will have a repair denied, and then tell us the insurance company is no longer waiving deductibles. After investigation, so far anyway, these have turned out to be denied for other reasons.

So, if anyone has documentation stating refusal to waive deductibles for windshield repair, we would appreciate seeing these. You can email to jhiggins@deltakits.com or fax to 541.345.1591.

Thanks.

trinsic · Post by **trinsic** » March 14th, 2006, 1:27 pm

How do I get the official list of states the SF is no longer waiving the deductable in?

GlassMan SGC · Post by **GlassMan SGC** » March 14th, 2006, 6:21 pm

I actually believe its a across the board thing. All states was my understanding.

Post by **Delta Kits** » March 14th, 2006, 6:41 pm

GlassMan SGC wrote:I actually believe its a across the board thing. All states was my understanding.

Definitely not the case.

GlassMan SGC · Post by **GlassMan SGC** » March 14th, 2006, 6:42 pm

Then why was it posted in the Auto Glass Magazine as saying so then?

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Ins co\'s who won\'t waive deductible (TX)

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