Michigan?

[tooldini]

I had a customer today that ended up with a 6 or more inch crack in the upper part of his shield going down. Anyone on here that services the farminton Hills michigan area. He really wants to try repair but I don't do cracks. I told him I would see if anyone was interested it would be an insurance job.

thanks
Jeff

[bull59]

I do crack repairs and would be happy to assist your customer in farmington hills. Please provide me the contact information and I will get intouch with him/her as soon as possible.

Thank you.

[tooldini]

He ended up with a new shield. Send me a PM and we can talk I don't even want to refer people if they are not good at cracks Maybe we could meet up somewere or something

Jeff

[StarQuest]

Jeff,

I've been doing long crack repairs for some years and would've responded to your post but here's the problem when you stated it's being ran through insurance.

First, insurance only wants to pay you for one repair! ($50 isn't worth my extra resin or time to fix these). You could try getting CSR to pay you for three chips to compensate but that borders on fraud and thats a very fine line to walk!

Second, customers will always say it's less than or around 6 inches but when you get there it's closer to 12"-18". (they never understand the 2"-6" painted frit boarder is part of the crack or when a crack goes 6" in one direction then continues 6" more in another that should be measured as 12")

Third, if it happens to be a lease vehicle (in Michigan at least 70% are), 90% of the time it will never pass a lease return regardless of how good the repair looks! You'll be back charged for all your time and effort after customer calls insurance back and complains.

With insurance I'll provide up to 4" repairs and that's it! Anything longer than that...it's either cash, check or credit card paid by customer with a signed waiver. The customers I do provide long crack repairs for are those that have no glass coverage or some very high deductibles.

[AGSS]

I agree with StarQuest, for now, all LCRs are customer pay only! I was just on the phone with our LC supplier and looks like LC may soon be paid for by some insurance companies.

For now, Its customer pay only and the customer can submit the bill to be paid. And why not! the medical field has been doing it this way for years and years.

[tooldini]

Makes sense thats why I don't want to bother. All that time and resin just to get the money taken away. I try and avoid even 4" if I can but I have done some.

thanks
Jeff

[GlasWeldTech]

I totally agree with StarQuest on this issue.

[cazador]

I'm still pretty new in this bussiness and the networks were my most concern, untill I got advised to finish any repair job getting paid in cash , by credit card or personal/company check and have the client submit my invoice to his insurance agent , I might miss out on referrals from insurance companies, but I don't have the headaches either I'm reading about. My life is far less troublesome this way , I rather go sailing iso spending time on the phone about getting my invoices paid ! The money is already in the bank .