Best software for replacement and repair business?

[NEW GLASS GUY]

Hello all,

Firstly, thanks for all of the useful information that I've been able to find by searching this forum.

I am seeking the best software available to process insurance claim submissions for both repair and replacement. I have seen so many variables discussed here and on the various vendor websites, my head is spinning.

Here is what I have personally narrowed it down to:

Elmo (EDI software)
Mitchell

We do about 250 replacement claims per month and 100 repairs. I would like to keep the cost of the submission down; however, I'd like not to have to pay a fortune for the software itself.

Please let me know what you ladies and gentlemen feel is the best software for my particular situation.

Respectfully,

John

[Brent Deines]

Have you talked to eDirectGlass? How about GTS? I only ask because a lot of the shops we go into are using these products.

[NEW GLASS GUY]

Have you talked to eDirectGlass? How about GTS? I only ask because a lot of the shops we go into are using these products.

I hadn't looked at either thus far. After viewing the eDirectGlass site and speaking to them on the phone, I still can't figure out what the catch might be.... It really seems like a decent piece of software. Not to mention, their office is 4 blocks away!

Anyone else using the eDirectGlass software?

[ProView WR]

Anyone else using the eDirectGlass software?

Only for repairs, not for replacement but so far I am very pleased with them

[NEW GLASS GUY]

Only for repairs, not for replacement but so far I am very pleased with them

Any replacement guys give edirectglass a thumbs up?

[Brent Deines]

There are a limited number of replacement guys that frequent this forum. Have you asked eDirectGlass for references? Maybe they could give you the number of a few people that are using their product.

[new2thebiz]

ive been using it for two years for repair and replace and it works great.