Looking to do a Resin Group buy for Central Texas Techs!

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
FrogKnowledge

Re: Looking to do a Resin Group buy for Central Texas Techs!

Post by FrogKnowledge »

Wow only 1 year shelf life.. Does not seem right what would make the resin go bad if the temperature is controlled and out of direct sun light. Just doesn't make since.
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Re: Looking to do a Resin Group buy for Central Texas Techs!

Post by Brent Deines »

Just because there is a one year shelf life warranty does not mean it will go bad in a year. The problem is that there is very little profit in selling liters of resin and very little control over what people do with it once they receive it. For instance, storing in a cool dry place where no UV light can get to the bottle is recommended, but I have seen technicians leave liter in a hot humid garages. I've even seen technicians filling bottles in the direct sunlight, and in filthy conditions where contamination is not only possible, but likely. Some technicians reuse small bottles and droppers, mix different types of resins, etc., etc.

My recommendation is that if you cannot use your resin within one year you should buy in smaller quantities. Some technicians will do 10 repairs a day, while others may not do that in a year. If a company has 10 technicians and they all do 10 repairs a day it makes sense to invest in a liter, but even in one shot applications the cost per repair is a only a fraction of the average charge for a windshield repair, so only buy what you need.
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Re: Looking to do a Resin Group buy for Central Texas Techs!

Post by Frank EU »

I do not want to rub salt in open wounds, but here's how I view this type of discussions.

Why on earth would one discuss any cost price related matter here in public on a board?
Why is it relevant to display the resin price per repair and conclude that it can be as low as $0.20 or even $0.14.
Who cares? Have you EVER seen McDonalds, Home Depot, Jiffy Lube or Exxon communicating their costs in a silly way like this?
I am sure that you have never seen them doing this and I am also very confident that they are smart enough to never do it.
To be calculating the price per repair, here or on any other board, is just not the right thing to do. Go pm or email your buddies, don't go public.
Think about it.
Many, many people on this very same board are discussing the payments they receive from insurers, we all know that the payments are too low.
Do you really think that discussions like this would be helpfull? I am very confident that almost any insurer will read posts like this.
What will the insurance people be thinking? Wow, just 14 cents per repair, we are still paying these guys too much.
You are sending the all wrong message.

The price per repair is not just about your resin price, it also includes time, mobile service, overhead such as billing and administration, marketing etc.
You see; the thing is, as you know, that there are so many other factors that come in when you discuss your costs.
Topics like this may very well halt the negotiations for better prices and even aid to ruin the insurance payments for a long time.

Even with a resin price of $2 per repair this is still a very nice business. Who cares. I would even be still doing this when the resin price would be $3 per repair.
The problem is: would the ones that are so worried about their cents still be in this business? I doubt it to be honest.
The message is: do not worry about cents, it is pathetic. Don't be penny wise - pound foolish guys.
If you find just A COUPLE of repairs (over the entire lifte time of that one litre bottle) you will have made up for that ''big loss''. And what are just a couple of repairs in this business? Be wise, go after the work and make real money.

Of course this is my opinion, you may have a different one.
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Re: Looking to do a Resin Group buy for Central Texas Techs!

Post by Eco Steam »

Frank EU wrote:I do not want to rub salt in open wounds, but here's how I view this type of discussions.

Why on earth would one discuss any cost price related matter here in public on a board?
Why is it relevant to display the resin price per repair and conclude that it can be as low as $0.20 or even $0.14.
Who cares? Have you EVER seen McDonalds, Home Depot, Jiffy Lube or Exxon communicating their costs in a silly way like this?
I am sure that you have never seen them doing this and I am also very confident that they are smart enough to never do it.
To be calculating the price per repair, here or on any other board, is just not the right thing to do. Go pm or email your buddies, don't go public.
Think about it.
Many, many people on this very same board are discussing the payments they receive from insurers, we all know that the payments are too low.
Do you really think that discussions like this would be helpfull? I am very confident that almost any insurer will read posts like this.
What will the insurance people be thinking? Wow, just 14 cents per repair, we are still paying these guys too much.
You are sending the all wrong message.

The price per repair is not just about your resin price, it also includes time, mobile service, overhead such as billing and administration, marketing etc.
You see; the thing is, as you know, that there are so many other factors that come in when you discuss your costs.
Topics like this may very well halt the negotiations for better prices and even aid to ruin the insurance payments for a long time.

Even with a resin price of $2 per repair this is still a very nice business. Who cares. I would even be still doing this when the resin price would be $3 per repair.
The problem is: would the ones that are so worried about their cents still be in this business? I doubt it to be honest.
The message is: do not worry about cents, it is pathetic. Don't be penny wise - pound foolish guys.
If you find just A COUPLE of repairs (over the entire lifte time of that one litre bottle) you will have made up for that ''big loss''. And what are just a couple of repairs in this business? Be wise, go after the work and make real money.

Of course this is my opinion, you may have a different one.

Thank you for your opinion Frank EU..........

But, the reality is that if a potential Client/Customer is here on the forum, they probably have access to the Resin prices by clicking on the link, or by doing a search throughout the site and finding information like this:

{URL Removed by moderator} - Reference "Opportunities" page on Delta Kits website.

it took me a few seconds to find this information.........I don't want to sound rude here, but in your opinion is it wrong for Delta Kits to post this link on the front page?

Just curious, since you brought the "ISSUE" up.......

JJH
Last edited by Brent Deines on September 22nd, 2009, 8:46 am, edited 1 time in total.
Reason: Promotional URL not allowed
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Re: Looking to do a Resin Group buy for Central Texas Techs!

Post by Brent Deines »

ATX, I removed the link to the Opportunities page on the Delta Kits website as it is against forum guidlines to post a promotional URL. Even though the link was to a Delta Kits website page and this is also a Delta Kits owned site, we do try to follow the same rules as everyone else.

You and Frank both make good points. I understand trying to lower your cost and I'm not sure that the cost of a windshield repair is any big secret, but I am already getting calls from technicians who want to buy liters but will end up regretting that decision. I did a lot of repairs but with only two people in my shop there was never a reason to buy more than 30ml at a time. We could buy gas cheaper if we bought 1000 gallons at a time, but for most of us it is not practical because of the initial expense, storage issues, and the fact that it could get contaminated before we got around to using it all. Now if we find people willing to separate the 1000 gallons into 250 gallons each we minimize the risk, but it still does not make sense for most people. It might be a great deal for some, but for most of us the risk is not worth the reward, and that is the same issue we face with buying resin in bulk. Then you have to factor in that someone has to be responsible for rebottling and distributing the product. Since Delta Kits has no control over that operation Delta Kits can no longer warranty the product if not in the original packaging. Who will warranty that product at that point?

Please understand that you asked me if you could place the post and I said you could, so you have done nothing wrong what so ever, and I hope you find some people close by that you can work with. Perhaps I should have recommended a generic post to see find others in your area, then e-mailing or private messaging them with your proposal, but hindsite doesn't do us much good at this point.

I agree with Frank that pricing discussions can be counter productive on the forum as some members are consumers and may not understand the cost of doing business, of which resin cost is only a very small part, and I take responsibility for allowing a post that may have been better handled in another way. I'm sorry it has caused concern for the two of you.
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Re: Looking to do a Resin Group buy for Central Texas Techs!

Post by Eco Steam »

Brent Deines wrote:ATX, I removed the link to the Opportunities page on the Delta Kits website as it is against forum guidlines to post a promotional URL. Even though the link was to a Delta Kits website page and this is also a Delta Kits owned site, we do try to follow the same rules as everyone else.

You and Frank both make good points. I understand trying to lower your cost and I'm not sure that the cost of a windshield repair is any big secret, but I am already getting calls from technicians who want to buy liters but will end up regretting that decision. I did a lot of repairs but with only two people in my shop there was never a reason to buy more than 30ml at a time. We could buy gas cheaper if we bought 1000 gallons at a time, but for most of us it is not practical because of the initial expense, storage issues, and the fact that it could get contaminated before we got around to using it all. Now if we find people willing to separate the 1000 gallons into 250 gallons each we minimize the risk, but it still does not make sense for most people. It might be a great deal for some, but for most of us the risk is not worth the reward, and that is the same issue we face with buying resin in bulk. Then you have to factor in that someone has to be responsible for rebottling and distributing the product. Since Delta Kits has no control over that operation Delta Kits can no longer warranty the product if not in the original packaging. Who will warranty that product at that point?

Please understand that you asked me if you could place the post and I said you could, so you have done nothing wrong what so ever, and I hope you find some people close by that you can work with. Perhaps I should have recommended a generic post to see find others in your area, then e-mailing or private messaging them with your proposal, but hindsite doesn't do us much good at this point.

I agree with Frank that pricing discussions can be counter productive on the forum as some members are consumers and may not understand the cost of doing business, of which resin cost is only a very small part, and I take responsibility for allowing a post that may have been better handled in another way. I'm sorry it has caused concern for the two of you.

Brent,

I completely understand the reasoning for removing the link, I apologize for putting it there, it was a mistake. I would also like to apologize to you and the other users here for posting this originally, even though my reasoning was misunderstood by some, I'm here to learn, grow, prosper and share my experiences with other, not get argue with others.

If you want to remove this thread, I say do it, and as I meet others along the way in my area, I will suggest a group share like this with them via PM.

Over the past few years I have done alot of Reading, not posting, and have noticed that sometimes a person just has NO chance of turning a post into a positive one, before the point gets lost and people are talking about something totally different.

Again, I do apologize for how this has turned out, I know at times you probably feel like an babysitter :)

Thanks!

JJH
Dozi

Re: Looking to do a Resin Group buy for Central Texas Techs!

Post by Dozi »

I found value in the posts of both ATX and Frank EU.

ATX has a cost saving attitude and that will make him successful, because it forces him to look at all his costs. Not only the bigger expenses. If you can’t raise the price per repair, the only other option is cost containment.

Frank EU makes valid arguments in saying we should not necessarily disclose our operating costs publically.

I do find discussions on what we charge for repairs, extremely helpful. It reminds me to have competitive pricing while simultaneously charging as much as I possibly can, because most of us are in it to make a living. It is my opinion that Techs that lower their prices too much, is hurting our industry.

Thanks to DK for hosting this forum and thanks to everyone that shares their diverse opinions (as long as we don’t launch personal attacks).

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Re: Looking to do a Resin Group buy for Central Texas Techs!

Post by GlassStarz »

Seems like a lot of effort to try and save 25c per repair
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Re: Looking to do a Resin Group buy for Central Texas Techs!

Post by Brent Deines »

No apology necessary ATX, and thank you for being so understanding. As I said, the only one who made a mistake here was me. I just did not think things through when I authorized your original post.

As for babysitting, running a forum like this one does feel that way at times, but I have to say that right now we really have a great bunch of regular posters. You all do a pretty good job of respecting the forum guidelines, my position as moderator, and most importantly, each other.

My heartfelt thanks to all of you who post regularly. You are the ones who make the windshield repair forum successful.
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