\"Traditional Advertising....Does it Work and is it Wort

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
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Scott Tyner

Post by Scott Tyner »

Hello Everyone,

I've gotten quite a few emails regarding traditional advertising. So instead of answering each one individually, I'm putting up this post as my response.

I'm categorizing traditional advertising as newspaper, radio, television, etc.

Here's my answer on the subject of "does it work and is it worth it":

YES and NO!

Yes, this type of advertising does work. There are countless businesses in every field that proves it. Just look at carpet cleaning companies, pest control companies, restaurants, dry cleaners and yes....windshield repair companies.

Many types of businesses utilize traditional advertising. I feel that service businesses get the most benefit from traditional advertising because of this fact:

In most cases a service business does not have a storefront, so the advertising you do is essentially your storefront.

And by not having a storefront, you have no lease, no extra utilities, etc. which frees up funds for advertising.

Now here is where many new repair techs fall into a trap. They place plain, generic ads in the paper and wait for a response. In some cases they don't get the response they were looking for, so they throw more money into larger ads...and this continues until they are out sometimes thousands of dollars and decide windshield repair is not a good business, so they quit!

:arrow: Here's my advice on traditional advertising: Start off slow (small ad), use eye-catching creative ads and be consistent. Don't place an ad for two weeks then stop for two weeks. You have to be consistent.

If you are starting off in this business with limited funds as many do, go out and try and get customers in other ways....such as going business to business. Sure, you won't get rich doing this, but you will start bringing in some cash flow and you will be making contacts.

As your business builds (slowly and steadily) you can then start testing the "traditional advertising waters" and decide for yourself if it's worth it.

I know there are many opinions on this subject and I respect each and every one. We all have our own experiences. Some techs do not agree that this type of advertising pays off and others swear by it.

Just be careful and don't invest more than your willing to lose. Some ads just won't pull. You'll have to TEST-TEST-TEST!

I hope this helps.

Scott
:D
CPR

Post by CPR »

Hey Scott, welcome aboard, are you the same guy that sells the windshield marketing material ? Anyway what is your opinion on a small Yellow Page ad. I live near West Palm Beach FL and do wsr part time, I really do not see alot of chips here. Dont know if I am not looking in the right places or if there just isn't many chipped windshields in my area. I wish someone had some data on the amount of repairs by state.
Repair1

Post by Repair1 »

Two things here,

Yellow pages can be your best friend or they can eat your profits away :twisted: be careful unless you do a huge volume of work it can be costly. Make sure you check out the books in your area, just because one books says they will give you a column ad for the price of a bold listing in the other book doesn
Scott Tyner

Post by Scott Tyner »

Hi CPR,

Thanks for the welcome. Yellow page advertising is something you must be careful with. Sometimes a large ad will do well and other times it'll bite you (many techs have lost big on yellowpage advertising). :(

My advice would be to go with the FREE line listing that comes with your business account or maybe a one-inch in-column ad, but no bigger if this is your first test.

You can always go bigger if this seems to be profitable. Just be careful....many repair techs have gone out of business by biting off more than they could handle when it comes to yellow page ads.

Just start slow and build your business steadily and this way you'll assure yourself of a strong foundation. :)

And unless you live in a very small area, there is an abundance of rock chips needing repair....it's just discovering what will work in your area to get these customers to call you.

I hope this helps...good luck with your business.

Scott
:D
desertstars

Post by desertstars »

CPR

Interesting question you raised about chips in Florida. Both of my daughters live in the Venice area.

Most recently, I visited them for two weeks in September of 2003 and as other times out of curiosity, I looked around for chips and didn't see many. (I admit I was also thinking of training a rep for the area--nice reason to write off my trips.)

Any other input to CPR's query?
CPR

Post by CPR »

I think things may be changing in my area, with the construction boom you can't go anywhere without dodging dump trucks. There is all kinds of rocks hitting the car, may boost biz a bit. Also there is one huge truck shop here with a wash bay, going to see about setting up there this weekend.
SanAntonioWindshield

Re:

Post by SanAntonioWindshield »

CPR wrote:Hey Scott, welcome aboard, are you the same guy that sells the windshield marketing material ? Anyway what is your opinion on a small Yellow Page ad. I live near West Palm Beach FL and do wsr part time, I really do not see alot of chips here. Dont know if I am not looking in the right places or if there just isn't many chipped windshields in my area. I wish someone had some data on the amount of repairs by state.
I was born and raised in West Palm Beach FL, and I agree I never had chips. But now I live in Texas and there's tons of rock chips.
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