I just had to put out a post on this subject. If it sounds like I am tooting my own horn please don't take it that way I just wanted to talk about this.
Yesterday I was out with my sister doing my prospecting for windshield repairs and I came accross an office complex that had a few cars out front. I see this white Lexus that has a starburst with a 4 inch crack out of the side of it, and the crack wasn't straight, it was going up and down. Anyway I hunt the person down and boy was she glad to see me. She just got the chip 2 weeks ago and the crack just started this weekend, so anyway I ask the insurance question and she has statefarm. So she jumps on the chance to do the repair, however she was very concerned about how it was going to turn out because she has had the chip repair thingy done before. She needless to say she was a little concerned how it would look but more then anything she wanted it not to crack out. So I get started on the repair and assure her it will look good.
Well I started on the chip and all in all, I spent almost 25 minutes on this repair, I even pulled out my neat trick of using one of my old crack expanders, you know the little blue one that delta doesn't sell anymore and I put it on the outside of the windshield just past the end of the crack, maybe an 8th of an inch. Anyway I worked this chip and when I was done, because I used the expander on the outside the windshield it was GONE and I mean gone. She couldn't find it at all, and I bearly could either. Anyway I am thinking ok, I am done, hopefully I can find another one, and I see a few other vehicles but when I tried to talk to them, there was a big meeting going on. So I went on to my next place to look for chips figuring well so much for that.
Well I get all done with my day and come home and my wife tells me the phone rang and some guy wanted to talk to me, I call him up and find out its my customers co-worker. She was so amazed at the work I did that she told everyone in her office about me and especialy that I didn't try to do the chip in 5 minutes like the last guy who did her windshield. Well this guy liked that, and he went around the office and asked every person who had a chip, (I like that). I am going back today because I have 6 Set appointment set up at that office and all of them are insurance work because I took the time to do the job right and boy did it pay off. \:D/
So next time you are tempted to rush through a job.... DON'T, stay patient and do the job right.
I sure am glad that I did, really payed off. David
Coitster
