Fleet Accounts

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
bill lambeth
Senior Member
Posts: 565
Joined: September 17th, 2007, 4:29 pm
Has thanked: 100 times
Been thanked: 32 times

Re: Fleet Accounts

Post by bill lambeth » June 14th, 2013, 3:01 pm

I get spoiled doing cars all week and then on the weekend I have to pull those darn hoods. I really like going into the week UP because of the weather if you don't get to work for the up coming week.

jhickman1
Member
Posts: 107
Joined: January 11th, 2012, 1:37 pm
Enter the middle number please (3): 3
Location: Fayetteville, NC
Has thanked: 2 times
Been thanked: 4 times
Contact:

Re: Fleet Accounts

Post by jhickman1 » June 21st, 2013, 1:53 pm

I have used car lots and trucking companies. They both have their pros and cons but the biggest to me is with trucking companies, you have to climb up and down and up and down on the rig. It maks WSR actually feel like WORK lol
J. Hickman
Liberty Auto Glass
Fayetteville, NC

GlassStarz
Senior Member
Posts: 1951
Joined: November 12th, 2003, 6:11 pm
Enter the middle number please (3): 5
Location: Southern California
Has thanked: 0
Been thanked: 31 times

Re: Fleet Accounts

Post by GlassStarz » June 21st, 2013, 7:27 pm

This is the Time of Year to call on the School Bus company. They do a bunch of repairs and upgrades during the off season. They are pretty cheap as some bus glass is as little as $40 so this time of year is when its time . All the Busses are together and you can do them assembly Line style. :P

masterchip
Junior Member
Posts: 4
Joined: April 30th, 2013, 8:42 am
Enter the middle number please (3): 3
Has thanked: 4 times
Been thanked: 0

Re: Fleet Accounts

Post by masterchip » June 22nd, 2013, 5:39 am

I, too have various fleet accounts. City, County, State and one trucking business. All were good when first starting the accounts. But over time the work lessons as you take care of the fleets. Biggest problem is other repairmen coming in and offering a less price per windshield. I charge the most because my quality-of-work is better. I show that with a form I created that has a before and after picture of the damage. That way my work does not get mistaken for those who try to under cut me. This all takes time. In the long run your customers will appreciate your work ethics.

User avatar
Chips_Away_Windshield_Repair
Member
Posts: 189
Joined: February 10th, 2004, 1:08 pm
Enter the middle number please (3): 5
Location: Tomball Texas and surrounding areas
Has thanked: 1 time
Been thanked: 7 times
Contact:

Re: Fleet Accounts

Post by Chips_Away_Windshield_Repair » June 25th, 2013, 6:44 pm

One day you give a discount to a company to get started, next day another guy just getting started gives a larger discount.
These users thanked the author Chips_Away_Windshield_Repair for the post:
Brent Deines (June 26th, 2013, 9:03 am)
Rating: 25%

User avatar
Chips_Away_Windshield_Repair
Member
Posts: 189
Joined: February 10th, 2004, 1:08 pm
Enter the middle number please (3): 5
Location: Tomball Texas and surrounding areas
Has thanked: 1 time
Been thanked: 7 times
Contact:

Re: Fleet Accounts

Post by Chips_Away_Windshield_Repair » June 25th, 2013, 9:20 pm

Another tip you might consider. If there is a really good account worth doing work for, on your second, third, forth, fifth time you call on them try taking in a box of donuts to the transportation supervisor as an example.. It's magic.
Also, sometimes you might face one, two, three, four or five "no"s. But sometimes the friendly fifth call might be a "yes" and develop into a great customer who will appreciate your persistance more than a lesser price.
Screenman once noted "Keep selling!"

screenman
Senior Member
Posts: 3157
Joined: February 25th, 2004, 1:44 pm
Enter the middle number please (3): 5
Location: uk Lincolnshire
Has thanked: 65 times
Been thanked: 119 times

Re: Fleet Accounts

Post by screenman » June 25th, 2013, 9:51 pm

The harder it is to get a big customer the harder it is for somebody to take them off of you, as long as you do the job correctly that is. The last bit extends to many things not just the high quality repairs you should strive to do on every job.
These users thanked the author screenman for the post:
Brent Deines (June 26th, 2013, 9:04 am)
Rating: 25%

CHARM
Junior Member
Posts: 3
Joined: October 19th, 2013, 7:25 pm
Enter the middle number please (3): 3
Has thanked: 0
Been thanked: 0

Re: Fleet Accounts

Post by CHARM » October 19th, 2013, 8:06 pm

I'M new to WSR AND I WAS WONDERING WHAT IS STANDARD FOR FLEET PRICING?

CAN SOMEONE PLEASE HELP ME OUT

GlassStarz
Senior Member
Posts: 1951
Joined: November 12th, 2003, 6:11 pm
Enter the middle number please (3): 5
Location: Southern California
Has thanked: 0
Been thanked: 31 times

Re: Fleet Accounts

Post by GlassStarz » October 20th, 2013, 3:11 pm

No standard price get what you can that will make the customer happy.

yopo84
Junior Member
Posts: 6
Joined: December 3rd, 2013, 4:15 pm
Enter the middle number please (3): 3
Has thanked: 0
Been thanked: 0

Re: Fleet Accounts

Post by yopo84 » December 16th, 2013, 9:26 am

How often do you guys service your fleets? I know it probably depends on the size and type of fleet but is there a general consensus on what's best?

Post Reply

Who is online

Users browsing this forum: Google [Bot] and 15 guests