Business is good

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
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benswindshieldrepair
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Business is good

Post by benswindshieldrepair » May 17th, 2014, 11:18 pm

Hey folks,

I was browsing the forum tonight and realized that I'm 4 years into this business. I felt that it was time to say thank you to all of you who contribute to this forum. I also want to extend thanks to DeltaKits for their service and dedication to this industry. I learn something every time I come here. Guys like Bill Lambeth, Screenman, T4k, Bill, and others always have tid-bits of information that can be used on the next repair, even for the most arrogantly proud repairman such as myself. I've learned so much here. For the newbies, the biggest thing I have learned is confidence in WHAT YOU ARE DOING. The biggest thing I struggled with in starting up was "wondering" if people would find value in my services. I've learned that if you BELIEVE in the value of what you offer, your customers will find value in it too. Tell them what it costs, don't tell them what it costs with a question mark at the end and be prepared to tell them what a replacement costs (usually over $200 USD) Due to my rural locale, I was trained in and started doing replacements and learned quickly that repair is far superior to replacement, both in customer satisfaction, money in my pocket, and time with my family.

For the newbies, do a good job to keep us ALL in good graces. For you old-timers, thank you for your help, guidance, and inspiration.

Ben
These users thanked the author benswindshieldrepair for the post (total 2):
screenman (May 18th, 2014, 11:18 am) • EZglass (February 18th, 2015, 7:03 pm)
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kentcrossfit
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Re: Business is good

Post by kentcrossfit » May 18th, 2014, 2:16 am

Great post. I'd also like to thank Delta kits and Korey specifically. He has been a pillar in launching my windshield repair business; has taken time out of his day to train me, and gone above and beyond. I'm still in the beginning stages, but Korey has taken the necessary steps to further ensure my success. I'll keep the forum updated. I got my business name registered, logo made (thanks Korey), business tax id, EIN tax number, shirts made, cards made. I'm just waiting for monday to get my insurance activated and to apply to all the networks. I would say hopefully business will be good for me, but I don't "hope" I plan on making it happen. Superior customer service, and superior repairs, along with a few things that I feel will differentiate me from the competition should do me fine.

Nick K

Calafia.Chip.Repair
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Re: Business is good

Post by Calafia.Chip.Repair » June 2nd, 2014, 11:25 pm

kentcrossfit and I appear to be in the same boat (Kentcrossfit is actually a little bit ahead of me though)- So I'd like to say dido in regards to help Korey has provided me, he helped me identify steps needed to get this off the ground at the moment I was becoming a bit overwhelmed in between this and life/school. I have been taking it slow but progressing forward!

Looking forward to any and all help as I have a student mentality, and trust me I will not hesitate to confide with you my special ideas no one has thought of to do yet. I have spent a lot of time in sales/marketing, which is a major cornerstone in this job if you are looking to make the real buck$. Believe it or not, this industry is very wide open with a lot of possibilities as well as customers ignorant about our services with $60 dollar bills on their chins!

kentcrossfit
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Re: Business is good

Post by kentcrossfit » June 3rd, 2014, 12:29 am

Calafia.Chip.Repair wrote:kentcrossfit and I appear to be in the same boat (Kentcrossfit is actually a little bit ahead of me though)- So I'd like to say dido in regards to help Korey has provided me, he helped me identify steps needed to get this off the ground at the moment I was becoming a bit overwhelmed in between this and life/school. I have been taking it slow but progressing forward!

Looking forward to any and all help as I have a student mentality, and trust me I will not hesitate to confide with you my special ideas no one has thought of to do yet. I have spent a lot of time in sales/marketing, which is a major cornerstone in this job if you are looking to make the real buck$. Believe it or not, this industry is very wide open with a lot of possibilities as well as customers ignorant about our services with $60 dollar bills on their chins!
Hey califia are you in california? I'd be interested in talking to you about some some possible joint venture business ideas. Message me your number so we can discuss further. Also, exchanging some business ideas that I've heard have worked for others if you're not close enough to work together.

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