Pit resin

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shawn2369
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Pit resin

Post by shawn2369 » April 26th, 2015, 5:17 pm

Hi I am new. I just started working on customer windshields. I am coming accross old repairs where it appears the pit at the end of a fix was not filled or has come out. I am have been fixing these for the costomer. I have two questions. Should I be charing for this? It seems like a good service thing to do but I thought I would get some opinions. Second, what causes this? For myself I always feel the pit when I am done the job and make sue it is smooth. If it is not I put more resin on it and cure it again.

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Brent Deines
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Re: Pit resin

Post by Brent Deines » April 27th, 2015, 9:04 am

I don't charge for resurfacing pits (cleaning them out, refilling with pit resin, curing, scraping and polishing). It only takes 5 minutes or so and builds a lot of good will. I don't necessarily think it is wrong to charge for your time but personally I feel there is more long term value in doing customers a favor from time to time.
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Brent Deines
Delta Kits, Inc.
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