Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
- Junior Member
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- Joined: April 22nd, 2015, 7:10 pm
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Hi I am new. I just started working on customer windshields. I am coming accross old repairs where it appears the pit at the end of a fix was not filled or has come out. I am have been fixing these for the costomer. I have two questions. Should I be charing for this? It seems like a good service thing to do but I thought I would get some opinions. Second, what causes this? For myself I always feel the pit when I am done the job and make sue it is smooth. If it is not I put more resin on it and cure it again.
- Posts: 2390
- Joined: September 24th, 2003, 7:54 am
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- Location: Eugene, OR
I don't charge for resurfacing pits (cleaning them out, refilling with pit resin, curing, scraping and polishing). It only takes 5 minutes or so and builds a lot of good will. I don't necessarily think it is wrong to charge for your time but personally I feel there is more long term value in doing customers a favor from time to time.
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