Starbreaks

[Anonymous]

Has anybody ever been able to make a star break completely disappear? I've done a lot of them but have never been able to make one completely disappear. When you look at them at a certain angle you can still see them. I've never had one come back on me and say it cracked out, nor have I had any complaints, but I would just like to be able to make them just go completely away if I could.

[Anonymous]

Two words that are not in my windshield repair vocabulary are "disappear" and "invisible". The reason is that the resins used for windshield repair are formulated to match as nearly as possible the refractive indice of glass, but it is not exact. Because of this, light enters the glass and the resin at different angles. The different the refractive indice, the more "sparkle" you will see when viewing the repair from certain positions. The thinner the resin you use, the more pronounced the sparkle is likely to be. However, if you can see the repair at some angles, but not at others, it is a good repair, structurally sound. I try to "undersell and over perform" .... that is to say, I help the client understand that the purpose if windshield repair is to restore the structural integrity of the glass, and that the cosmetic benefits are secondary to that, and they should expect to be able to see the scar of the repair, so they dont have unrealistic expectations. Then when it turns out very well, they are thrilled.

[Anonymous]

Clear View Glass,

I agree totally with Grace.

I know what you are going through. Sometimes I am to picky for my own good. Being an Airline Technician by trade does not leave room for anything less than perfection. With WSR, even in the perfect scenario, the customer covers the break immediately, then calls you ASAP and you do a textbook repair, it will not disappear. Remember we are repairing not manufacturing windshields. So, as I have had to learn, if you do everything to the "T" then you will have produced the best results possible. Be confident in your work and your customer will be confident they the right choice to repair.

Pay it foward,

Brian
www.safeglasstechnologies.com

[email]"info@safeglasstechnologies.com"[/email][/email]

[Anonymous]

I would also add that the appearance of the repair is only as good as the resin. Some resins with be more reflective and thus not "disappear" nearly as well as the best resins.

Probably most important is that the star is completely dry. Second and third in no particular order... using quality resin and proper repair technique.