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Is this how it's supposed to be??
Posted: February 3rd, 2006, 3:32 pm
by JAC
Maybe I just really didn't pay that much attention to the end of the tool, but I could have swore when I was doing my training in Oregon that the probe I used to clean out an impact point and to make a small bullseye on longer cracks, had a pointed tip on it?
I had a used one that had a flat tip on it, so I ordered a new one. Low and behold, the new one has a flat (I guess maybe it's a tiny bit rounded, but definately not pointy) tip. Am I going crazy or are they supposed to be flat like that? I just can't remember. But it would seem to me that pointed would work better??
Thanks,
JAC
Re: Is this how it's supposed to be??
Posted: February 3rd, 2006, 3:40 pm
by Delta Kits
If you bought it from us:
Unscrew the silver part, pull tip out, turn the tip 180 degrees, screw the silver part back.
We ship them with the sharp end in for safety 'n such.
Re: Is this how it's supposed to be??
Posted: February 3rd, 2006, 3:50 pm
by Robin Hood
ROTFLMAO.........JAC stop your killing me...........
Re: Is this how it's supposed to be??
Posted: February 3rd, 2006, 4:03 pm
by Delta Kits
If that really is the problem, it's not going to surprise me.
We get asked that question a lot.
Re: Is this how it's supposed to be??
Posted: February 3rd, 2006, 4:03 pm
by JAC
LOL I wish I was making a joke. Well, I guess I probably have 2 with pointy ends hiding now. Yeah, I meant to do that... I wanted a back up... yeah, that's the ticket...
JAC
Re: Is this how it's supposed to be??
Posted: February 3rd, 2006, 4:06 pm
by Delta Kits
JAC,
If you don't want two, let me know and we'll take it back.
Re: Is this how it's supposed to be??
Posted: February 3rd, 2006, 4:08 pm
by JAC
Thanks. I just looked at them both and the older one is kind of dull anyway. I like your new one better. I do blame you for my current embarrassment though, since you were'nt on live support when I had the question.
Delta Kits rocks
JAC
Re: Is this how it's supposed to be??
Posted: February 3rd, 2006, 4:08 pm
by Robin Hood
To be honest, I took my tip off to sharpen the point when I discovered the sharp end hiding. Just too funny.....
Re: Is this how it's supposed to be??
Posted: February 3rd, 2006, 4:21 pm
by Delta Kits
That's our passive aggressive cruel side. We pay someone $8 an hour to turn those things the wrong way to mess with our customers!
Re: Is this how it's supposed to be??
Posted: February 3rd, 2006, 4:29 pm
by repare-brise
Why would someone work for you at $8.00 per hour when they could be out doing WS repair at $40+ an hour, don't you tell your employee's about the wonderfull business opportunity that we call Windshield Repair?
Enjoy