Help Wanted...

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
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trinsic

Help Wanted...

Post by trinsic »

I own a small company that was aimed at doing security sales and we converted to windshield repair. I keep getting the run around from Lynx and SGC on their biliing proceedures. As I understand it we manke the confirmation call for a repair, lynx/safelite give us an approval number. We enter that into our system and into safe/lynx in order to get paid. Do ALL the insurance companies use safe/lynx or will i be calling several indepent billings? For the folks on here that have mentioned it can take them 45 days to get paid, are they not registered with safe/lynx? And finally does anyone have any history using eDirect as their EDI provider?
Delta Kits
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Re: Help Wanted...

Post by Delta Kits »

Welcome to the forum trinsic!

Almost all insurance companies use either Safelite or Lynx Services. Our experience has been that it takes on average about 3-4 weeks to be paid.

As far as history with eDirectGlass, we have quite a few people who are very satisfied, and have saved a ton of money. I'll let other people give you first hand info on that though.

Again, welcome to the forum!
Delta Kits, Inc.
northidahotim

Re: Help Wanted...

Post by northidahotim »

I've not spent much time on this site but have seen alot of negative writings on the whole insurance/sgc/lynx process. I am registered with both sgc and lynx and have not ran into a repair that was not covered by either. sgc takes a little longer to pay but, and I'm new at this with probably 20-30 billable repairs under my belt so I don't speak from a lot of experience, so anyway sgc 3-4 weeks and I get a check in the mail. Lynx 2-3 weeks. I haven't done a cash job yet. They've all been insurance jobs. Coming into spring I plan on gathering the cash work of dealers and shops and make this a full-time business. Hope that helps.
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