Windshield Repair Forum

I own a small company that was aimed at doing security sales and we converted to windshield repair. I keep getting the run around from Lynx and SGC on their biliing proceedures. As I understand it we manke the confirmation call for a repair, lynx/safelite give us an approval number. We enter that into our system and into safe/lynx in order to get paid. Do ALL the insurance companies use safe/lynx or will i be calling several indepent billings? For the folks on here that have mentioned it can take them 45 days to get paid, are they not registered with safe/lynx? And finally does anyone have any history using eDirect as their EDI provider?

Welcome to the forum trinsic!

Almost all insurance companies use either Safelite or Lynx Services. Our experience has been that it takes on average about 3-4 weeks to be paid.

As far as history with eDirectGlass, we have quite a few people who are very satisfied, and have saved a ton of money. I'll let other people give you first hand info on that though.

Again, welcome to the forum!

I've not spent much time on this site but have seen alot of negative writings on the whole insurance/sgc/lynx process. I am registered with both sgc and lynx and have not ran into a repair that was not covered by either. sgc takes a little longer to pay but, and I'm new at this with probably 20-30 billable repairs under my belt so I don't speak from a lot of experience, so anyway sgc 3-4 weeks and I get a check in the mail. Lynx 2-3 weeks. I haven't done a cash job yet. They've all been insurance jobs. Coming into spring I plan on gathering the cash work of dealers and shops and make this a full-time business. Hope that helps.