FAO: Screenman (and anyone else in the UK).

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madscot

FAO: Screenman (and anyone else in the UK).

Post by madscot »

Hi there, this is my first post. I have been repairing screens here in Scotland for a while, but only just found this place :)

Ok, i have been doing most of my work part time, mainly for local garages. I would like to expand once i am fully confident my repairs are good enough (still have a few questions, which i will post soon).

What i would like to is start doing insurance work eventually. Does anyone here have any experience with UK insurance companies? Could they offer me a few tips and answer a few questions?

Thanks!
screenman
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Location: uk Lincolnshire

Re: FAO: Screenman (and anyone else in the UK).

Post by screenman »

Hi Madscot,

Sorry but I for sure will not tell people how to bill insurance companies in the UK unless they have been trained by me. Reasons behind this, the insurance game is being loused up daily by poor quality repairs (I am not saying your are) and insurance companies are deciding more and more to just pay the 2 biggest and we all know they do not do proper repairs.

Some of the repairs I have seen carried out by people who think they know what they are doing is terrible.

On average the industry is losing 2 or 3 insurance companies a week who are fed up with the amount of pre-empted claims being made. It is not so bad for the likes of myself who are approved suppliers.
33,000 + screen repairs over 18 years and still learning.
Over
madscot

Re: FAO: Screenman (and anyone else in the UK).

Post by madscot »

No kidding mate, the number of bad repairs i have seen is amazing. In some area, there seems to be some unprofessional looking setup in every car park.

I have only been doing this for about a year or so and i am already 10 times better than most i have seen. Some people are even charging insurance companies for repairs that dod not even need repairing, just quick pitfill jobs.

By the way, what do you mean by "pre-empted" claims exactly?
madscot

Re: FAO: Screenman (and anyone else in the UK).

Post by madscot »

Also, i see there are a few franchisees around. Would that be a better option? I see from another thread that you have, or had, a franchisee.

Are there any you would recommend/not recommend?
screenman
Senior Member
Posts: 3192
Joined: February 25th, 2004, 1:44 pm
Enter the middle number please (3): 5
Location: uk Lincolnshire

Re: FAO: Screenman (and anyone else in the UK).

Post by screenman »

Franchises in the UK are losing out faster than people like me. I do not know of any franchise operation that has an agreement that we do not have. I would go so far as to say we may have more in some cases.

Yes I did have a Novus franchise from 1988 until about 1996 when TCGI bought them out and stuffed up the UK operation completely.

I currently run a training school in Lincolnshire as well as doing in excess of
33,000 + screen repairs over 18 years and still learning.
Over
madscot

Re: FAO: Screenman (and anyone else in the UK).

Post by madscot »

No problem, i completely understand your stance on the business side of things. Thanks anyway.

But could you explain what you mean by "pre-empted".
screenman
Senior Member
Posts: 3192
Joined: February 25th, 2004, 1:44 pm
Enter the middle number please (3): 5
Location: uk Lincolnshire

Re: FAO: Screenman (and anyone else in the UK).

Post by screenman »

Madscot, Great name.

Pre-empted when a customer is encouraged to make a claim they would otherwise not have made. Example just bought car with stone chip in it and then claimed, this is insurance fraud. With some of the franchises companies sending in up to
33,000 + screen repairs over 18 years and still learning.
Over
screenman
Senior Member
Posts: 3192
Joined: February 25th, 2004, 1:44 pm
Enter the middle number please (3): 5
Location: uk Lincolnshire

Re: FAO: Screenman (and anyone else in the UK).

Post by screenman »

Esprit is not highly rated around here, there is some very basic design faults with this kit which makes it hard to do some quality repairs everytime.
Also the price of the resin wow.

Where were you trained this helps us understand what level you are at. You should be having no problems at all with some of the things you are posting if you have been trained.

Spend some time filling in your public profile and you might get some more help.
33,000 + screen repairs over 18 years and still learning.
Over
madscot

Re: FAO: Screenman (and anyone else in the UK).

Post by madscot »

Screenman, whats wrong with my name? i detect a hit of sarcasm there! :)

I have had no formal training, i recieved my training from a guy that has been doing this for years. I have done many practice repairs over the months and done about 500 cars, which i have been 99.9% happy with and so where the customers, many of which have had repairs done by the *large* company, yet have called me back to do more after they have seen the difference in standard. If course i am still learning, as you say you are too, i'm still yet to fully master larger crack repairs (not doing these for paying custmers yet, got a new test screen on the way). The only thing is that i am starting to think i should switch to kit that has more pull on the vac cycle.

What would you say as the main "design faults" which you say Esprit kit have?
screenman
Senior Member
Posts: 3192
Joined: February 25th, 2004, 1:44 pm
Enter the middle number please (3): 5
Location: uk Lincolnshire

Re: FAO: Screenman (and anyone else in the UK).

Post by screenman »

Madscot definately nothing wrong with the name. My daughter in law is a Mcgregor mind you I do not know if that is good or not. I think there might have been some trouble with them years ago.

The Esprit kit I do not feel that I should go into to much detail about. You will find out yourself if you look hard at it what the problems are. It is basicaly a 20 year old copy and not a good one of the Novus system.

What dry out method are you using.

I know what you mean by the big names but these are replacement guys not repair techs. In suppling and fitting a heated front screen for a Transit there is about
33,000 + screen repairs over 18 years and still learning.
Over
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