Car wash WSR scam

[Gbrad]

Has anyone else run into a company that used to operate in TX but is now in NC going around setting carwash WSR scams. It's the old banner that reads "FREE WINDSHIELD REPAIR". They get the customers insurance info, never tell the customer that it will be processed through their insurance, then don't put any type of injector on the break to fill the crack just pit filler, sunlight and have a nice day.

Is this not something that can be reported to the BBB. I actually met the owner of the company by accident the other day and he acts as if he is doing nothing wrong. He told me that because his tech makes $1300 a week at the location he is perfectly legal. I wanted to say if I sold drugs in your neigborhood and the police caught me how far would my excuse take me if I said "No officer you have it all wrong, I made $1300 last week selling this stuff which makes this is all legal".

Does anyone else out there feel me. Maybe I'm just lonely frustrated republican who feels like we should be rewarded for the work we do and then get paid well for doing it honestly and with integrity.

Frustrated in NC

[GlassStarz]

Some guys use the capilary method to fill a chip like in the old days count on heating up the chip and let the cooling pull the resin in really doesnt work well and we all know there are great injectors out there that do a great job for little investment but some shifty guys still do things the easy way. This is one of the reasons some insurance companies have stopped paying for repairs

[screenman]

That is certainly going on overe here, most of the bigger names in our industry do very poor quality repairs with very little knowledge or training behind them. Funny thing is the insurers still pay the big players in the replacement business for very poor quality repairs, but are making it harder for the genuine skilled guy to get payed.

[GlassStarz]

first if the customer gave them the insurance info and then he fixed the chip for free of course the customer knew the insurance was being charged most have to talk to thier customer dirrect
He may well be doing poor repairs and using inferior techniques some do and hopefully the more they do the better they get at it no one likes to come across a bad repair
Often we see here guys complain about the fact that the competition is doing this or that and they suck for what ever reason but often it washes out to a big Im jelous or angry that someone else is working in my area lots of guys look for excuses I am not saying this is the case here just we have seen it before we had a magoo from Kansas who always complained about everything from the fact that some use the free repair technique to someone with a Mars franchise moved into his area always an excuse why they didnt succeed rather than a hey I overcame this and achieved success story
My advice to these folks is do the best you can do and dont let the fact that someone else is doing well while not doing as good a job as you do get you down a positive up person will sell a lot more jobs than a angry or pissed off one

[cracknaut]

I think gbrad has a valid point. I don't think it's based on jealousy or that he's looking for excuses. An above board tech. doing quality repairs hates to see someone taking advantage of customers and cranking out bad repairs. It shines a bad light on the industry as a whole. Just because someone points out a problem doesn't mean they are not successful or that they are succumbing to jealousy. It doesn't mean they are not overcoming the issues. Sometimes getting a little pissed of at problem issues can motivate a good person to do even better. Recognizing what the competition is doing wrong can be pretty good incentive to do things right!

[GlassStarz]

Im sure thats the case here just pointing out that we have fallen into the blame others here before one guy moaning about someone coming across the bo rder and doing repairs cheap another about free repair adverts I wasnt pointing at him in particular just hoping to try to keep things on the subject of how to succeed rather than it becomeinhg a complainer board again sorry if it came off as a personal attack it wasnt ment that way

[cracknaut]

In a way, complaining about people who complain is the same sort of thing, isn't it? lol

[Nomad]

Well, I know who glasstars is talking about and there are legitimate complaints about something and then there are chronic, get on your nerves type complainers.

I had a guy that had a tent site about two miles away lose that site, moved directly across the street from my tent site. My wife was really POed. I figured everything would work out somehow if I didn't get crazy about it. I probably have over 50% of my business from old customers anyway, so I was pretty sure he would leave before long. And he isn't there any more. Don't know where he moved to. He's a nice guy, did a good job on chips and long cracks too.

Most times it just isn't worth getting upset and complaining about stuff too much. Let things work themselves out naturally and you won't have the ulcers or something worse, let the other guy have those while you take the high ground.

My wife still can't figure out why I don't get upset about a lot of things.

[GlassStarz]

Nomad is right positive attitude and a up personality will always overcome I refuse to let stuff bother me and thus let some idiot ruin my day

[cracknaut]

GlassStars, you seem to be bothered by those who mention issues that they see as problems. You say that you refuse to let others bother you but at the same time you keep mentioning it so it must bother you. Why not just let other peoples issues pass you by like dust in the wind instead of taking issue with what they have to say? Just because someone complains about something, doesn't mean they aren't a positive upbeat person. It doesn't mean they aren't capable of overcoming the issues. You can't really judge someone that you don't even know and place them in a category because they complain about something. Heck we all complain about something every now and then, even you do. It's human nature but it doesn't mean you live your life in a negative way.