Can a repair be re-repaired ?

[simplyweb]

I have seen many repairs which are rubbish , some dont even look like they have had anything done to them .I have been told that you car`nt do anything with them ? If you can is it a difficult process .I am with screenman on the repairs big windscreen companys do ,there bad , trust me I know i have been there ,its a shame the insurance companys dont look at the quality there paying for .

[SGT]

Yes and No. Good judgement, common sense mixed with customer realistic needs should help your guide your decision on the ones that have a chance. Choose wisely as you might be better with a disappointed customer that you could not help do to someone else's hack job than a disatisfied customer. A disappointed customer due to another techs work may come back to you in the future with some education of what professional repair is and disatisfied customer due to a re-repair that is worse probably wont come back.

[Frank EU]

Being repairs only, it is not uncommon for us to be asked the same question. In many situations we are called in to have a look at a ''replacement company repair''. Man, some ''repairs'' are just horrible. And indeed, in some instances we are able to re-repair, and if we do, the result is always good. But NEVER as good as it would have been without the re-repair -it's always best to do things right the first time. FYI; We NEVER charge anything for this sort of work!

[GlassStarz]

Drill a hole in it put on the injector and hope is about all you can do never bad talk the other guys repair this does no good for the buisness fix it for free tell em to have a nice day
Doctors get together and tell managment if the hospital needs to give someone the boot going public about it makes the whole hospital look bad

[jayjacque]

Here's how I decide whether too or not:
If there is some black or a leg off by itself, then you can drill into the black or the leg, maybe pop a bullseye and fill with resin. If there's a bunch of legs only half-filled then forget it. 2 is about the limit or you just get a whole bunch of drill holes that look about as bad as the bad repair.

[cracknaut]

I agree with the others except for doing the work for free. If I can rerepair it and improve the appearance and give them a job that I back with a money-back guarantee, then they will be charged for my time just like any other repair. It makes no sense to me to give "freebies".

[GlassStarz]

Here is the arguement for not charging the guy he has paid for the repair once and although no very opticly good chances are it wont spread you are just trying to make it a little more invisible would you charge if you came across another old repair where the pit filler fell out?
If the guy gets sold to do the repair again and is still is visible (and a re-repair will be) he probably just paid for his last repair and is likely to tell others about it but if you take a minute and do him a favor and try to make it look better he leaves feeling the buisness is good give him a couple of your cards and move on SHORT TERM GREED over LONG TERM GOAL leads to failure

[Frank EU]

GlassStarz; good point, we also do not want to charge because we will never accept any complaint, there's no warranty being issued, we just don't want to be held liable for ''patching'' up the bad repair that was ''performed'' by another vendor in the first place. We've made it look better, and ''with some luck'' the integrity has also greatly improved. There is really nothing wrong in doing work for free from time to time, next time the people make sure they call us. We always keep the long term in mind -in everything we do.

[t4k]

SHORT TERM GREED over LONG TERM GOAL leads to failure

Wow, Glassstarz....a nice philosophical thought you have there. We never knew you had it in you

[cracknaut]

It's not greed on my part. It's just doing business. I've yet to have a customer who wasn't happy to pay and gracious to me for fixing what someone else did wrong. They've all shown complete satisfaction and thanks and I've never had a rerepair fail. It seems like they are happy to pay for the gauranteed security blanket! It has rebuilt there understanding that wsr can look good as well as being effective. If you hired someone to repair your air conditioner but it still didn't work as well as you hoped it would, would you expect another repairman to come along and fix it better for free? Most people understand that this is a business and they gladly pay for a job well done.