Phantom Insurance Cos Phone List

[ross]

I have read a few posts declaring someone was going to post the magic master list to end all master lists that have insurance companies contacts ect...

I as of yet am unable to locate any of thease lists. Could someone help a brother out?

Cheers!

[Kgobin]

Are you referring to the list of insurance companies that never waive deductibles?

[rlb]

I believe ross is requesting a master list of automotive insurance companies direct telephone numbers (glass claims department).

Please forward the list to me if anyone has a listing of automotive insurance companies glass claims departments direct telephone numbers.

Note: I am aware that A.C.T. offes a direct connection to insurance companies. However, its more convenient to have the direct number.

Thanks in advance! I appreciate it!

[Ca$h]

That would be a nice list to have it someone had complied and wanted to share it. Please send me a copy as well. Thank you in advance as well.

[Flowrida]

x2 I would love a copy if someone has a list. Thanks!

[Roo]

my post vanished so let me try again.

Why do you guys want all these numbers? When you call the number on the back of the insurance card you get a network 99% of the time anyway. So you might as well just play the network game if you are going to accept insurance. If not just charge cash and let the customer be reimbursed.

[Flowrida]

my post vanished so let me try again.

Why do you guys want all these numbers? When you call the number on the back of the insurance card you get a network 99% of the time anyway. So you might as well just play the network game if you are going to accept insurance. If not just charge cash and let the customer be reimbursed.

i don't think your post vanished it was prob deleted. I don't think if a list is out there it's going to hurt anyone to have it. For me all the information I can have at my side will help.

[Brent Deines]

I checked the moderator logs and I don't see that there have been any deleted posts in this topic. I also don't see that any of Roo's posts have "ever" been deleted. Contrary to popular belief, it's pretty rare that we find it necessary to delete a post or topic unless the forum member who posted it asks us to.

[SGT]

Being it is my helpful nature, here you go. This RC Rich's list and credit goes to him. This list is very out dated so I suggest that it may be in your best interest to put a little effort into your request and make a few phone calls. You cant possibly have that many insurance companies that provide coverage in your area. Do a little leg work to ensure accurate information.

When I say "YOU" it is not directed to one person but in general to everyone who needs the list.

AAA Insurance Agency Ph# 253-756-3050
1801 So. Union Ave Fax#
Tacoma, WA. 98408 (50/15/15)

Aetna Insurance – Claims Ph# 1-800-238-6225
P.O. Box 2940
Milwaukee, WI 53201 (60/20/20)


Allstate Nat’l Ph# 704-547-8014
Glass Service Center (Check: 18-24) Direct to Lynx Ph# 1-877-530-9181
P.O. Box 30152
Charlotte, N.C., 28230-0152 (Claim # req’d) Lynx (60/10/10)

Allied Group Ph# 1-888-259-8180
Alliance Glass Network, Inc. (Check: N/A) Fax# 1-800-373-3707
P.O. Box 2108
Cedar Rapids, IA 52406-2108 (45/15/15)

American States Preferred (part of Safeco Ins.) Ph# 1-888-557-5010
NOTE: Fax to Safeco Ins. Co. Fax# 425-562-0563
(Direct Bill) (60/20/20)

Armed Forces Ins. Exchange Ph# 1-800-828-8601
P.O. Box G Fax#
Fort Leavenworth, KS., 66027 (60/20/20)

Amica Insurance (www.amica.com) Ph# 1-800-242-6422
Fax# 425-562-0563 (60/20/20)

American Express Fax# 414-496-5334 (60/20/20)

(AIG), AIU Insurance Company Ph# 1-800-433-8880
Case Control Unit (Check: 19-23) Fax# 1-610-558-8028
P.O. Box 2007
Chadds Ford, PA., 19317 (Direct Bill) (60/20/20)

Allied Group Ph# 1-888-259-8180
ALLIANCE Glass Network (Check: 30-90) Fax# 1-800-373-3707
P.O. Box2108 (45/15/15)
Cedar Rapids, Iowa 52406-2108 (Direct Bill)
All Discount Insurance Fax# 1-206-639-7915
(60/20/20)

All American / Hanover Ins. Ph# 1-800-629-0250
P.O Box 105319 Fax#
Atlanta, GA, 30348-5319 (Direct Bill) (60/20/20)

American Family Ins. (Direct Bill) Ph# 1-800-374-1111 Ext. 2
(53/15/15)

Amex Insurance Co. Ph# 1-800-525-2001
P.O. Box 19018 Fax#
Green Bay, WI., 54307-9018 (60/20/20)




Atlanta Casualty Co. / Atlanta Specialty Ins Co. Ph# 1-800-225-8078
P.O. Box 105435 Fax# 1-800-228-8138
Atlanta, GA 30348-5435 (Direct Bill) (60/20/20)


Cascade National Ins. Co.
2201 6th Ave., Ste. 1500 Fax# 1-206-481-0817
Seattle, WA. 98121 (Direct Bill) (60/20/20)

Country Companies Claims Ph# 1-800-284-3764
402 16th Street N.E., Ste. 108 (Check: N/A) Fax# 253-939-4049
Auburn, WA. 98002 (Claim # req’d) (49.95/25/25)


CNA Insurance Company / CAN Plaza
16000 Bothel-Everett Highway (Check: 19-24) Fax# 1-800-255-7195
Mill Creek, WA. 98012 (Safelite Claim# Req’d) (60/15/15)

CSE Insurance Group Ph# 1-800-247-5771
APAC Fax#
P. O. BOX8128
Eau Clair, WI. 54702-8128 (Direct Bill) (59.95/15/15)

Clarendon National Ins. Co. Ph# 1-800-333-5553
Processing Center Fax#
P.O. Box 85389
San Diego, CA. 92186-5389 (60/20/20)

Cigna Insurance Ph# 1-800-588-7400
1411 Opuse Place Fax#
Downers Grove, IL. 60515 (60/20/20)

Colonial Insurance – Claims
P.O. Box 14700 Fax#
Austin, TX., 78761-6845 (Direct Bill) (60/20/20)

GE Financial Assurance – (Colonial Penn) Ph# 1-800-523-4040
P.O. Box 14700 Fax#
Villa Park, IL., 60181 (Direct Bill) (59/10/10)

Cuna Mutual Ph# 1-800-225-2467
P.O. Box 33430 Fax#
Detroit, MI., 48232 (60/20/20)

Dairyland Insurance Co. (AAA) Ph# 1-800-638-8763
P.O. Box 5000 (Check: N/A) Fax# 1-480-860-7702
Stevens Point, WI,. 54481 (Direct Bill) (60/20/20)

Deerbrook Insurance Ph# 1-800-253-6611
2775 Sanders Rd.
Northbrook, IL 60062-7127 (Direct Bill) (60/20/20)

Farmers Glass Claims Center Ph# 1-925-847-3100
P.O. Box 2068 Fax# 1-209-384-5723
Merced, CA., 95344 (Claim # req’d) (50/10/10)






FasGlass (One of the billing centers for Farmers Ins.) Ph# 1-800-344-8844
Farmers Billing Fax#
P.O. Box 182277
Columbus, Ohio, 43218-2277

Farmers Insurance Group (Glass Desk) Lynx# Ph# 1-888-347-6113
P.O. Box 2068 (Check: 19-25) Fax#
Merced, CA., 95344 (Direct Bill to Lynx) (60/10/10)

Formost Glass Claims Center
P.O. Box 2739 Fax#
Grand Rapids, MI., 49501-2450 (Direct Bill) (60/20/20)

Fireman’s Fund Insurance Ph# 1-925-847-3100
Customer Support Center Fax#1-800-417-1561
P.O. Box 66874 (Check: 5)
St. Louis. MO., 63166-6874 (Direct Bill) (60/20/20)

Financial Indemnity Company Ph# 1-800-234-3606
P.O. Box 10359 Fax#
Van Nuys, CA. 91410-0359 (Direct Bill) (60/20/20)

Federated American Insurance Ph# 1-206-360-3010
15300 Bothell Way N.E. Fax# 1-206-365-6116
Seattle, WA. 98155-7699 (60/20/20)

Federated Insurance Fax# 1-916-729-2129
(60/20/20)

GMAC / New Sound Ins. Co. Ph# 1-800-468-3466
Fax# 1-336-726-2300
(60/20/20)

Geico Insurance Co. Note: May try to steer cust. to another shop! Ph# 1-800-510-7246
ATTN: Glass Geico (Check: 7-29) Fax# 540-286-7246
1 Geico Blvd.
Fredricksberg, VA 22412-001 (Claim # req’d) (49.95/10/10)

Glass Comp, Inc. (Electronic billing service – EDI) Ph# 309-263-8620
P.O. Box Note: This service can EDI for you for about $2.00 per invoice. Fax# 309-263-7558
Morton, IL 61550

Grange Ins. Association Ph# 1-800-826-3197
200 Cedar Street (Check: 7-10) Fax# 425-869-9653
Seattle, WA 98121 (Direct Bill) (49.95/10/10)

Guaranty National Ins. Ph# 1-800-356-5677
P.O. Box 2641 (Check: 48-50) Fax# 503-371-4470
Auburn, WA 98071 (Direct Bill) (60/20/20)

Globe Amerada Glass Co. (A Insurance Network) Ph# 1-800-826-8682
1450 Arthur Ave., Unit A (Check: 45-64) Fax# 847-364-3625
Elk Grove Village, IL 60007 (Claim # req’d) (45/10/10)

GSA Invoice Processing To call for approval..>Ph# 1-800-6213588
Region 10 Fax#
P.O. Box 915003 (Direct Bill)
Fort Wirth, TX 76115 (50/15/15)

GMAC Ins. / New South Ins. Co.
500 West Fifth Street Fax#
P.O. Box 3199
Winston-Salem, NC 27102 (Direct Bill) (60/20/20)




Great America Ins. – Claims Ph# 1-800-724-7722
P.O. Box 26216 Fax#
Columbus, Ohio 43226 (60/20/20)


Harmon Glass Network (A Glass Network Co.) Ph# 1-800-330-4305
4502 S.W. 35th Street Fax# 407-419-7205
Orlando, FL 32811 (Claim # req’d) (40/10/10)


Hartford (ITT) / AARP – Claims Ph# 1-800-243-5860
P.O. Box 2950 Fax# 407-419-7205
Hartford, CT 06104-2950 (Direct Bill) (59.95/10/10)

Horace Man Ins. (Claims Dept.) Ph# 1-800-999-1030
P.O. Box 19449 Fax#
Springfield, IL 62794-9449 (Direct Bill) (70/25/25)

Illinois National Ins. Co. Ph# 1-800-264-1496
Special Auto Claims Service Center Fax#
P.O. Box 15920
Phoenix, AZ 85060-5920 (Direct Bill) (60/20/20)

Infinity Ins. Co. Ph# 1-800-432-1553
Fax# 205-803-8419
(60/20/20)

Integon Indemnity & Casualty Ph# 1-800-227-4018
Intgin Ins. Corp. (GMAC)? Fax#
P.O. Box 91075
Seattle, WA 98111-9919 (Direct Bill) (60/20/20)

IDS Property & Casualty Ph# 1-800-872-5246
1400 Lombardi Ave. Fax#
Green Bay, WI 54304 (Direct Bill) (60/20/20)

Kemper Ins. Co. Ph# 916-851-2300
P.O. Box 526007 Fax# 206-298-2040
Sacramento, CA 95852-6007 (Direct Bill) (60/20/20)

Leader National Ins. Co. Ph# 1-800-788-2200
P.O. Box 419661 Fax# 425-775-2900
Kansas City, MI 64141-6661 (Direct Bill) (60/20/20)

Liberty Mutual Ins. Ph# 1-800-208-3045
P.O. Box 1839 (Check: 30) Fax# 503-844-9422
Hillsboro, OR 97123 (Claim # req’d) (55/25/25)

Lynx Services (PPG) (A Glass Network Co.) Ph#412-434-2979
6351 Bayshore Rd., Ste. 18 Fax# 941-479-6161
Fort Myers, FL 33917-3172

Marastar Ins. Co. – Claims Dept. Ph# 1-800-637-2782
P.O. Box 180100 Fax#
Chattanooga, TN 37401 (60/20/20)





Metropolitan Ins. Co. – Claims Dept. Ph# 1-800-343-8434
P.O. Box 668 (Check: 17-19) Fax#
Warwick, RI 02887 (Direct Bill) (60/20/20)

Mutual of Enumclaw (Note: Fax to T.A.G., Fax# 206-232-6213) Ph# 1-800-956-6887
9675 S.E. 36th Street (Check: 23) Fax#
Mercer Island, WA 98040 (50/10/10)

Mutual of Omaha Co. Ph# 1-800-422-4272
3102 Farnam Street Fax# 1-800-854-6011
Omaha, NE 68131 (Direct Bill) (60/20/20)

Maryland Casualty / Zurich Ph#
Fax#1-800-507-9983

Mutual Ins. Co. Ph# 360-825-2591
Fax# 360-825-6502
(60/20/20)

Nationwide Ins. Co. Note: May try to steer cust. to another shop! Ph# 1-800-421-3535
P.O. Box 182647 check: 17-28 Fax# 1-800-890-1299
Columbus, Ohio, 43218-2647 (Safelite Claim # req’d) (Direct Bill) (59.95/10/10)

National Merit Ins. Co. Ph# 1-800-562-6551
15300 Bothell Way N.E. Check: 3-8) Fax# 206-365-6116
Seattle, WA 98155 (Direct Bill) (50/10/10)

North Pacific Ins. Co. Ph# 1-800-289-0930
P.O. Box 74 (Check:32-34) Fax# 1-800-573-7164
Portland, OR 97207-0074 (Safelite Claim # req’d) (Direct bill) (50/10/10)

National Alliance Ins. Co. / Glass Claims 800-727-8200
P.O. Box 46950 (Check: 22-24) Fax#
St. Louis, MO 63146 (Direct Bill) (60/20/20)

New Hampshire Indemnity Ph# 1-800-246-1499
(Columbia Agencies, Inc.) Fax#
7030 Tacoma Mall Blvd, Ste.303
Tacoma, WA 98409 (Direct Bill) (60/20/20)

North American Ins. Co.
P.O. Box 340 Fax#
Lakewood, CA 90714-0340 (Direct Bill) (60/20/20)

National General Ins. Co. Ph# 1-800-325-1088
One National General Plaza Ph# 1-800-414-8844
P.O. Box 66937 Fax#
St. Louis, MO 63166-6937 (Claim # req’d)(Direct Bill) (60/20/20)





Omaha Property & Casualty Ph# 1-800-788-9488
3102 Farnam Street Fax#
Omaha, NE 68131 (60/20/20)

Ohio Casualty Group Ph# 1-800-777-5010
136 North Third Street Fax#
Hamilton, Ohio 68131 (60/20/20)



Oregon Mutual Ins. Co. Ph# 1-800-765-3211
(Western Protectors Ins. Co.) (Check: 11-13) Fax#
P.O. Box 808
McMinnville, OR 97128 (Direct Bill) (50/10/10)

Oien Ins. Co. Ph#
Fax#

Pemco Insurance Ins. Co. Ph# 1-800-552-7430
Submit to: (Check: 24-49) Fax to Quest @ Fax# 989-224-0855
$5.00 per inv. Fee by Quest / Pemco, (Claim # req’d), (55 for 1st, 70 for 2 or more)* *Including Crack Repairs


Progressive Ins. Co. Ph# 1-800-274-4499
P.O. Box 142149 (Check: 16-19) Fax# 887-544-5277
Austin, TX 78714 (Safelite Claim # req’d) (Direct Bill) (59.95/10/10)

Prudential Ins. Co.
P.O. Box 52104 Fax# 480-483-4139
Phoenix, AZ 85072-9917 (Direct Bill) (60/20/20)

Providian Ins. Co. – See Worldwide Ins. Ph#
Fax#

Reliance National Indemnity Ph# 1-800-680-8020
1717 East 9th Street Fax# 425-204-9940
Cleveland, OH 44114 (Direct Bill) (60/20/20)

Safeco Ins. Co. – Glass Claims Ph# 1-800-562-1008
P.O. Box 34700 (Check: 26-28) Fax# 425-881-4891
Seattle, WA 98124 (Safelite Claim # req’d) (Direct Bill) (60/20/20)

State Farm Ins. Ph# 888-624-4410
Submit to: Lynx via Glass Comp, Inc. (Check: 15-26)
(Claim # req’d) (50/10/10)

State National Ins. Ph# 1-800-344-5352
(59.95/10/10)

St. Paul Guardian Ins. Co. Ph# 1-800-787-2851
Fax# 813-663-3023
(59.95/10/10)

Travelers Property Casualty Ph# 1-800-433-3117
S.G.C. Network / Attn: Invoicing (Check: 21-23) Fax#
P.O. Box 182277
Columbus, Ohio, 43218-2277 (Safelite Claim# req’d) (Direct Bill) (60/20/20)

Twentieth (20th) Century Ins.Co. Ph# 1-800-211-7283
6301 Owensmouth Ave. (Check: 10-12) Fax# 877-385-3327
Woodland Hills, CA 91367 (Direct bill) (60/20/20)

Trans America Glass ( This is a Network Co. only) Ph# 1-800-956-6887
9675 S.E. 36th Street Fax# 206-232-6213
Mercer Island, WA 98040


USF & G Ins. Co. – Claims Ph# 1-800-551-4527
P.O. Box 1138 Fax#
Baltimore, MD 21203 (60/20/20)

USAA Insurance Co. *(Safelite) Ph# 1-800-452-4527
Fax to Safelite @ Fax# 1-800-531-8830
(Claim # req’d)*Safelite (50/15/15)

Unigard Insurance Ph# 1-800-777-0078
15805 NE. 24th St. (Check: 7-19) Fax# 425-562-5258
Bellevue, WA 98008 (Direct Bill) (59.00/10/10)

Viking Ins. Co. Ph# 1-800-334-0090
P.O. Box 7138 Fax# 503-371-4470
Salem, OR 97303 (Direct Bill) (60/20/20)

Worldwide Ins. Co. / Also see: Providian Ins. Co. Ph# 1-800-325-3684
P.O. Box 14510 Fax#
St. Louis, MO 63178 (Direct Bill) (60/20/20)

Westar Ins. Mangers Ph#
320 120th Ave. N.E. Fax#
Bellevue, WA 98009 (Direct Bill) (60/20/20)


Western Protectors Ins. Co. Ph#
Submit to: Oregon Mutual Ins. Co. Fax#
(Direct Bill) (49.95/15/15)

Western National Ins. Group Ph# 206-526-5900
9706 4th Ave. N.E., Ste. 200 Fax# 206-524-9549
Seattle, WA 98125-0189 (Direct Bill) (60/20/20)

Windsor Ins. Co. Ph# 1-888-951-5588
P.O. Box 105046 Fax#
Atlanta, GA 30348 (Direct Bill) (60/20/20)

Zurich Personal Ins. Co. Ph# 1-800-208-1003
P.O. Box 2863 Fax#
Grand Rapids, MI. 49501-2863 (Direct Bill) (60/20/20)
Also see: Maryland Casualty Ins. Co.












NOTE: Invoices can be faxed directly to the Insurance Companies that have a noted fax numbers. Some of these Insurance Companies do require a claim number, at this time most do not. You may find that the procedure may be different from insurance company to insurance company depending on where you are located in the U.S.A..

(Check: 16-21); means that it will typically take 16 to 21 days to receive a check.

(Claim# req’d); means a claim number is required. Usually the customer has to call in the claim.

(60/20/20); means the pre-approved price per repair is $60.00/$20.00/$20.00 for up to three repairs.

(Safelite Claim# Req’d); means the claim# and check comes from Safelite, but you can still direct bill some of the ins. co. as long as you are not working with Safelite by contract.


“Time from submittal to payment received”

Unigard Ins. ; 7 days
Grange ; 7 days
National Merit ; 3 to 8 days
Geico ; 4 to 29 days
21st Century ; 10 days
Oregon Mutual ; 11 days
Farmers / Lynx ; 19 days
Progressive / Safelite ; 16 days
CNA – Encompass / Safelite ; 19 to 28 days
AIG – (AIU) ; 19 to 20 days
Pemco ; 24 to 49 days
Allied ; 30 to 90 days
USAA / Safekite ; 14 to 32 days
Nationwide / Safelite ; 17 to28 days
North Pacific / Safelite ; 28 to 32 days
State Farm / Lynx ; 14 to 26 days
Allstate / Lynx ; 18 to 24 days
Globe Amerada ; 24 to 68 days
Guarantee National ; 35 to 48 days
Metropolitan ; 15 to 17 days
Zurich – Marylend ; 35 to 56 days
Deerbrook ; 14 days
Hartford / Safelite ; 25 to 90 days
National Alliance ; 22 days
Dairyland / Quest ; 24 to 36 days
Travelers / Safekite ; 21 days
Countyr Companies ; 12 to 21 days
Fireman’s Fund ; 5 to 7 days
Farners Ins. Group / Safelite ; 55 days
Mutual of Enumclaw / Trans America ; 22 to 23 days
Colonial Penn / Safelite ; 64 days
MSI ; 9 days
Liberty Mutual / Safelite ; 30 days
Amica ; 1 to 2 days
Prudential ; 20 days


Revision: A24, April 23, 2002

[SGT]

Lack of a response has me curious...For all those who wanted a list did this help? If not how else can I make it easier