Pre - Repaired Bullseye...Can it be repaired again?

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GLASSTIME
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Pre - Repaired Bullseye...Can it be repaired again?

Post by GLASSTIME »

OK. I have a customer who has a Bullseye that a large franchise repaired for her around 3 months ago... I will for the sake of embarresment will not say the name of this company.... :roll:

You can tell there is still some air in the break. I was wondering if it is possible to drill into the break and try and fill it and possibly remove the air that was left in the break.


Oh and when I see "CRAP" like this.....It upsets me to no end!

Thanks' for any and all input!
Chad E. Clewis
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"Its What You Put Into It That Counts"
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screenman
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Re: Pre - Repaired Bullseye...Can it be repaired again?

Post by screenman »

You can try, some work many do not. Depends how badly they have been repaired, I have over the last 10 years seen a massive increase in poor quality repairs, you would have thought they would have it sorted by now. Unfortunately generally the quality of training in the UK is extremely poor and is not getting better it seems.
Nomad
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Re: Pre - Repaired Bullseye...Can it be repaired again?

Post by Nomad »

If the air in the break is interconnected, that is if it is more or less in one spot or one line you have a good chance. Drill into it and pop a bulls eye and then fill, if you are lucky you will see the resin displace the air. Don't be surprised if there is a spot here and there that doesn't fill because it is isolated from the other space. Sometimes these will fill quite nicely, other times not so well.

Funny thing, if the previous repair is done really badly, that is very little resin was injected, you may have a better chance of re-repairing than if there is just a few small spots. Generally trying to inject from the original impact point is not going to work.

I also have seen a lot of poor repairs lately.
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Re: Pre - Repaired Bullseye...Can it be repaired again?

Post by stihlcarven »

It also pisses me off when I see ******** repairs. Very few done well. They would rather sell a windshield. They tell customers that repairable windshields are not repairable. Then have the balls to try to stear customers away from expert repair techs and into their scam lair by saying some aren't network approved. That hack shop is? Yes, repair them again...it will be ugly but drillinto every dark spot and fill it. Charge it like a new repair...cause it is. They jacked it up worse then it was. It will still look 50 times better than the big black globs of air left in the chip from ********.If you get lucky, they would have done such a poor job that the break is still connected and not cut off from cured resin. When air gets trapped in a poor repair it expands and contracts with heat and cold. It will fail. 1month-1 year, however long it will indeed fail. Do the re-repair and tell your customer how sorry you are that they got dragged into the "big" company trap. There should be a number to call and report shabby work. This is a great gig....I dont want to see it ruined by hacks....insurance co's wont pay for sub-standard repairs forever..eventually they will simply stop covering repairs.
Last edited by Brent Deines on November 15th, 2010, 11:38 am, edited 1 time in total.
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GLASSTIME
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Re: Pre - Repaired Bullseye...Can it be repaired again?

Post by GLASSTIME »

Man....Contagious!

So, ummmm. I got to service this damage today. I did notice some incosistancy within the break and the black splotches. I drilled what I felt was centered. Pop a mini and began the repair. Nothing happened. The only thing that did fill was the mini I just popped almost instantly!.

I did appoligize to the client and for her troubles even gave her one of our FREE GLASSPASS' and told her if she or anyone she knows needs my services to give us a call. I think she was mostly impressed that I delivered this offerings to her at no charge. I did at least want to make the attempt to correct the repair. I wasn't going to charge her to begin with regardless of the outcome.
I mostly wanted to do it to regain any doubt she may have had about our trade or industry!

I reassured her that WSR is a very valuable service and she shouldn't let that experiance spoil her thoughts! She agreed!

I too get very upset when I either run into a poor repair, or someone feeding me their story of upset with me. I have realized it is "THE BIG BOYS" that are always being slandered! Sort of speak!

I sure hope sooner than later that there will be born some type of governing system set inplace. As much as I am not for bigger govt. in referrance I feel in our industry it would do us some good! Think about it...This is our lively hood! I'm unsure what it will be or if it will ever be...But whenever I see these "Bad Apples" I ponder the thought..................

THanks!
Chad E. Clewis
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GLASSTIME Windshield Repair & Headlight Restoration


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Nomad
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Re: Pre - Repaired Bullseye...Can it be repaired again?

Post by Nomad »

I see nothing wrong with certification by the NWRA or something like it. Companies like Delta and others also have training and certification procedures. I think this is where we should be focusing, not on some bureaucrat demanding a licensing fee and denying you access to the industry if you do not "be real nice to him." I run into this all the time with planning and zoning and all kinds of other permissions that a person must have to do what he wants to do. This is never for the protection of the people but a way to get more revenue for the state. An illustration of private enterprise doing this (certification)is Underwriters Laboratories, and I believe we should copy their example.

When you introduce government into the picture, you ultimately introduce guns and badges. Resistance to some regulation telling me I can't fix that chip because it's too big, for example, could bring fines or even imprisonment, and sufficient resistance to any regulation will bring the men with guns and tasers.

The temptation to get the government involved is great, I know, it has been alluded to and proposed on this forum before. Many times. But I believe that public education is the answer, and we should encourage the best writers here to publish in newspapers and the web what is a good repair, and what isn't. Maybe make a series of Utubes on this directed not at us but at the driving public themselves. Exposing the hacks for what they are will do a lot of good for the rest of us. How about the NWRA going around the country having chips fixed and publishing who are the best people? Or the worst.

Delta's web list of preferred WSR people is really a good thing too. I hope it takes off. Kind of like an Angies list for WSR techs. This is the kind of thing that we need.

Think of the sterile modern cities built under central control, and the neat little places that still exist that were built before those controls. Innovation and invention come about when men are free, but are stifled under central control. One reason I was attracted to this industry was because I value my freedom, lets not mess it up.
Nomad
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Re: Pre - Repaired Bullseye...Can it be repaired again?

Post by Nomad »

I think the insurance companies are also at fault here. We have a local "wsr" person who does poor repairs, sometimes even drills holes in surface pits and bills the insurance co. I called the insurance dept on this guy and they simply weren't interested, so nothing has been done. If insurance companies would prosecute these hacks for insurance fraud, the word would get out and I think some of this would stop. Not all of it. But at least part of it.
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Re: Pre - Repaired Bullseye...Can it be repaired again?

Post by DryStar »

Nomad wrote:I think the insurance companies are also at fault here. We have a local "wsr" person who does poor repairs, sometimes even drills holes in surface pits and bills the insurance co. I called the insurance dept on this guy and they simply weren't interested, so nothing has been done. If insurance companies would prosecute these hacks for insurance fraud, the word would get out and I think some of this would stop. Not all of it. But at least part of it.
Nomad,

I've filed many cases to TPA and insurance companies in my area for repair fraud, What I got was nothing, no return calls or even a email message. What did happen I stopped receiving referrals for 6 months for being a whistle blower!

TPA's dont care if it's fraud or not. They collect on every claim they receive, good or bad. Maybe someday that will be corrected but as of now that's how it is.
screenman
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Re: Pre - Repaired Bullseye...Can it be repaired again?

Post by screenman »

Glasstime, no mention of drying out prior to your repair. One way to check for an old repair is to go over the surface of the pit with your scribe you will feel if there is any pit fill it will feel slightly waxy compared with glass. I know many times there is no pitfill or it has fallen out. In Time you will spot bad repairs from the other end of the street, it all comes with seeing enough of them and we certainly do over here.
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Re: Pre - Repaired Bullseye...Can it be repaired again?

Post by GLASSTIME »

screenman,

screenman wrote:Glasstime, no mention of drying out prior to your repair.
I did use the ME on this particualr break, just to see if it would break down the cured resin enough to allow my resin to flow through. I didn't use the ME to dry out the break prior to repair as the break was already filled, cured prior to me touching it!
screenman wrote:One way to check for an old repair is to go over the surface of the pit with your scribe you will feel if there is any pit fill it will feel slightly waxy compared with glass.
Yes, from experiance this is in my knowledge. And Yes, this break did have that feeling. Just curious, does anyone know how long it takes for the fill to feel waxy? This would give me an idea of how old a break that has been repaired is.
screenman wrote:In Time you will spot bad repairs from the other end of the street,
I have developed "Chip Eyes" LOL :lol:
Chad E. Clewis
President
GLASSTIME Windshield Repair & Headlight Restoration


"Its What You Put Into It That Counts"
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