How does Safelite get away with it?

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
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dnkies
Junior Member
Posts: 54
Joined: September 18th, 2010, 3:55 pm
Enter the middle number please (3): 3

How does Safelite get away with it?

Post by dnkies »

Hey Guys,

I did a two chip repair yesterday on a 1999 Mercedes. The owner told me he had just went to the local Safelite storefront and they told him he should replace the windshield instead f having the chips repaired.

The chips were nowhere near the driver's line of sight and were just a simple bullseye and batwing chips. I gladly repaired his windshield for a cash job due to the fact that he had AAA insurance.

How does Safelite keep a good reputation when Im sure they try to do this to customers several times a day....it's criminal in my opinion!
bill lambeth
Senior Member
Posts: 565
Joined: September 17th, 2007, 4:29 pm

Re: How does Safelite get away with it?

Post by bill lambeth »

Deep pockets!
GlassStarz
Senior Member
Posts: 1951
Joined: November 12th, 2003, 6:11 pm
Enter the middle number please (3): 5
Location: Southern California

Re: How does Safelite get away with it?

Post by GlassStarz »

They have a policy that if its in the drivers view they wont fix it im told someone somewhere sued claiming a distorted view caused a accident I like thier policy I do several a month that they pased on LOL :lol:
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