Glass Shop\'s Bait And Switch Scam

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
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Repair1

HEAT!! DO YOU REALLY NEED IT ALL THE TIME?

Post by Repair1 »

Another sleepless night :lol:

Why is it that some of these freakin glass shops have to keep belittling our Industry first I have the $9.95 repair king ](*,) now another this one being a National company sending out in a mailer a coupon for a free repair absolute no charge :^o just bring it in so we can bait and switch you errrr drives me nuts. :-&

The thing that I
mafsu

Post by mafsu »

I feel your pain.
Repair1

Post by Repair1 »

I can
StarQuest

Post by StarQuest »

Brian,

I wonder what would happen if you walked into one of their shops with coupon in hand and a uninstalled shield containing at least ten repairable hits. You think they would honer that? Be interesting if they didn't because it might lead to a false advertising suit or a threat of one!

May sound a little crazy but I was forced into doing this to one of my competitor glass shops 5 years ago when they offered free repairs with no written disclaimers on their coupon. I sent one of my employees to their shop with his uninsured whoppy ride that needed 4 chip repairs. They refused repair. Needless to say, after calling the owner and threatning legal action he changed his coupon adds the following month.

Just an idea :idea:
DaveC

Post by DaveC »

Another thought :idea:

I don't know about your local TV stations, but wherever I have lived, the local TV stations have all had some sort of an investigative "consumer beware" segment.

Maybe "dropping a dime" to an investigative reporter might help?
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