Not to sound like a broken record, but really nice job on the pics.
Regarding your problem, lack of resin, too much head pressure, too cold of a break, are all the usual suspects. Give us a call for tech support and we can get it worked out.
I agree ..thats what their there for .You buy some of their products and then they will help you .Right Jeff? Thats one reason that I bought some stuff from them.So that they will be in my corner when things get rolling here and I possibly have a Question while working on customers car.