GlasWeld OR GlassTechnology

[Jeff Higgins]

As I told you when I found out Brent, it's incredible that Glasweld would destroy their reputation in this manner.

By publicly misstating basic fundamental concepts of windshield repair, opposing the very standard (ROLAGS) basics that he feigns support for, and is a board member of.

In addition, the lack of understanding of the basic workings of the Delta Kits system, combined with the willingness to go forward knowing that the results are potentially (benefit of the doubt, although I don't think it applies here) fundamentally flawed shows how desperate they are to knock down Delta Kits.

I suspect that anyone who watches that video with even a passing knowledge of Delta Kits or windshield repair in general will obviously be very suspicious of Boyle's motives.

Just the part where they talk about the seal they use. It's not a DKI seal, and from experience in all the different testing that went in to not only the shape but the density of the DKI seal, there's no way they get an accurate representation of the abilities of the equipment if using 3rd party pieces that do not fit!

Can you imagine if you or I had done this video and used our own seals on their bridge?

As if it needs to be said, Glass Mechanix obviously takes exception to this type of behavior and we will do anything we can to make sure deceptive advertising of this kind does not take hold between manufacturers.

(side note)Why do I suddenly feel like one of Mafia family heads from the Godfather movie? DKI is the competition, we can't be consorting with the enemy! (/side note)

[engineer]

Brent,

I had no idea that such a simple question would have resulted in this. I am very sorry and embarrassed that this was my first and potentially last thread. I do look forward to reading the study that you referenced and I appreciate your advice regarding trade shows. Would the NWRA Annual Conference on November 2 be such an opportunity?

Sincerely,
Allen

[Brent Deines]

I am the one that should be embarrassed Allen. Normally I am quite proud of the industry that I have made my life for the past 20+ years, but you certainly caught us at our worst.

The NWRA show would be a perfect opportunity to compare systems. All the major players should be there demonstrating their equipment, and there will also be a Windshield Repair Olympics competition being held in conjunction with the show.


Jeff, I appreciate your support and enjoyed our conversation yesterday more than you know. I'm glad that although we have our differences the vast majority of windshield repair manufacturers choose to let their products stand on their own, and even in some cases work together for the betterment of the windshield repair industry as a whole.

[Brent Deines]

I certainly do not like this kind of advertising myself and I do not advocate it either. In fact, if you're asking me for my opinion; this type of marketing is not done and it shows weakness -but that's my own personal view.
Please do read; ''marketing in general'', my post is not to be seen specific.
If that's okay with you, I would close this now.

Frank, once again you are absolutely right. I'm closing the thread and at least for now will bite my tongue and wait to see how this all plays out.

Hopefully the windshield repair forum can rise above all the politics and simply be a community where windshield repair technicians from around the world share ideas.

[GlasWeldTech]

Brent,
This topic or thread has come UNLOCKED again.

[Brent Deines]

We'll let it go and see what happens. I would rather not lock any topics if I don't have to. If it gets out of hand I'll lock it again.

[maxryde]

Brent, Thank you for unlocking this thread.

I have reviewed all posts. I am apalled at the content of the GWT video!
Until now I had a great deal of respect for Mr. Howe.
He was a valuable participant on this forum at one time.
The claim is that DKI injectors cannot perform removal of air from a break.
Well sadly I have been doing that very thing for the last 6 years.
My repairs are stellar! I am blowing my own wistle here. (I never do that)
My son and brother have benefitted from the free training that Brent provides!!
Both will tell you that the Delta equipment is by far the equipment of choice. I have many systems available, they reach for the Dk every time! While I do prefer other equipment at times I too use the I-100 for the most part, the smear is testimony to it's value in my opinion!
To the new guy, go anead and spend more on the G3 if you like. My $ is still on the DK system for going on 6 years now.
End of rant!! Scott

[chips1144]

Hello Brent.

I haven't been on the forum for a while, I was surprised when I went on and saw the thread on the Glassweld smear campaign, I went to the Glasweld site and saw the Eric Howe Video, Isn't he the same guy that sent you a letter years ago, claiming your system was a Simpler and Better system than Glaswelds?

It seems to me that Glasweld like to create a problem then fix it only to benefit their theory, Again this is how they are trying to discredit your system. Dry Repair hahahaaaaaaa so they are trying to claim they only pull one vacuum per repair??? hahhahaaaaaaa Right !

Brent I can see you are upset with the lies /deception and for good reason, but you must be hurting Glaswelds bottom line for them to specifically come after Delta kits like this.

I bought a Glasweld system back in 1996 and was satisfied for a few weeks, I may have told you my issues when we met in Florida, they weren't exactly honest in my opinion, lets say misleading claims and promises were made by their sales people, plus I still dislike the heavy weight of their device, it is prone to coming loose from the repair, at least for me, with such discouraging results I gave up on windshield repair.

For Glasweld to lie to their potential customers is a big mistake, they may bend the truth but we all know that basic science doesn't lie and the truth always comes back to bite you in the end.

[Brent Deines]

That's the same Eric Howe alright, and yes his company still buys products from Delta Kits. In fact his company has purchased nearly $130,000 (retail value) worth of Delta Kits products, the last order being less than 2 weeks ago. I wonder what Optic-Kleer franchisees think about seeing this video after Eric sold them Delta Kits products? What a slap in the face; no wonder he looks so nervous! We have several testimonials from Eric, but I think this may be the one you remember.
________________________________
"I am posting this message to let you all know my feelings on Delta Kit equipment and the company. I am not employed by Delta kits in any capacity, but feel my treatment deserves recognition.

Last week I visited Delta Kits factory in Eugene, Oregon. I went because I could not get my Delta injector to work and I figured out "lets give these guys a chance". I hopped on a plane from London for the short trip to the US ( only 7500 miles), and was treated to what I can only describe as an eye opening experience. I had planned to visit Delta and then Glas-weld to compare systems. I already use glas-weld and felt it could not be beaten and was in fact miles better than anything else on the market. I am so glad I made the journey, because I was so wrong. In 12 years of windscreen repair I have never seen anything like it, and believe me I am Mr fussy!. That injector is awesome. I need look no further. I do not believe there is a better bit of equipment on the market. One thing though. Make sure you either attend a Delta training course or make the journey to Oregon. Great equipment, Great people. A real tribute to the USA, and they deserve your business. Forget the others. This company produces the real item. The one that should be in your toolbox. Forget the rest, buy the best. A big thank you to Jeff, Brent, Matt and the Delta team."
Eric Howe
Director
Optic-Kleer Limited
England
________________________________
Chips,

I know you had more that you wanted to share, but I really appreciate you being sensitive to the fact that we don't want to offend GlasWeld users, or users of any other system for that matter. This thread, and this forum are not about bashing competitors products or anyone that uses them. Forum members have made it very clear that is not what they want, and I have no intention of letting that happen. If I had my way every technician would have the opportunity to try each system before they make a purchasing decision, but unfortunately that is just not practical. As many other forum members have stated over and over again, a technician properly trained with any of the top selling repair systems can generally do an acceptable repair. I've also known many self taught technicians that do excellent repairs, so although I think the tools are important, they are no more important than the person using them. Everyone has the right to choose the system that fits his or her needs best, and that choice will not be the same for everyone.