So today I saw a repair job from a Lexus dealer ...

Post your windshield repair tips, questions, advice! Note there is a sub-forum specifically for business development questions.
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Chips_Away_Windshield_Repair
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Re: So today I saw a repair job from a Lexus dealer ...

Post by Chips_Away_Windshield_Repair »

To be honest I saw the same "bubbles" along a poorly previously attempted partially repaired crack Monday and didn't know why.
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Re: So today I saw a repair job from a Lexus dealer ...

Post by pommy »

De-lamination - in the trade ;)
If the job doesn't mean more than the pay, it will never pay more.
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Re: So today I saw a repair job from a Lexus dealer ...

Post by screenman »

Can sometimes occur before a repair is carried out, more often on older damage on damage that somebody has used a power washer on. More often than not it is as the OP says poor quality or poorly trained repair guys, I hesitate to call them technicians.
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Re: So today I saw a repair job from a Lexus dealer ...

Post by DryStar »

I never try to bash a competitors repair...even if it doesn't look right. I simply state I can provide something better. That's it. No need to say anything other!
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Re: So today I saw a repair job from a Lexus dealer ...

Post by bill lambeth »

DryStar wrote:I never try to bash a competitors repair...even if it doesn't look right. I simply state I can provide something better. That's it. No need to say anything other!
Like! That is what I live by!
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Re: So today I saw a repair job from a Lexus dealer ...

Post by Eco Steam »

DryStar wrote:I never try to bash a competitors repair...even if it doesn't look right. I simply state I can provide something better. That's it. No need to say anything other!
2nd this...

Just try your best to do your best, if you start to see this type repair happening to you, just back off of the pressure. There are a lot of people out there doing this for a living, some good and some bad, just live by the fact that you will do your best.

Today I drove 35 mins away to do a repair, and it was a previous repair, it was done very nicely, I simply told the customer that there wasn't anything I could do further with it, and I told her to keep my info for the future....I didn't charge her a dime for my time and I complimented the company that did the previous work.

ATX
bill lambeth
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Re: So today I saw a repair job from a Lexus dealer ...

Post by bill lambeth »

ATX_Windshield_Repairs wrote:
DryStar wrote:I never try to bash a competitors repair...even if it doesn't look right. I simply state I can provide something better. That's it. No need to say anything other!
2nd this...

Just try your best to do your best, if you start to see this type repair happening to you, just back off of the pressure. There are a lot of people out there doing this for a living, some good and some bad, just live by the fact that you will do your best.

Today I drove 35 mins away to do a repair, and it was a previous repair, it was done very nicely, I simply told the customer that there wasn't anything I could do further with it, and I told her to keep my info for the future....I didn't charge her a dime for my time and I complimented the company that did the previous work.

ATX
bill lambeth
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Re: So today I saw a repair job from a Lexus dealer ...

Post by bill lambeth »

Like that ATX!
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Re: So today I saw a repair job from a Lexus dealer ...

Post by robert n »

I also do not criticize a competitors work. I tell my customer "the primary purpose of the repair is to prevent the chip from cracking/spreading across the windshield. I do not know what the damage looked like before the repair...but if the chip did not spread....I consider the repair a Success, despite what it LOOKS LIKE". If I can "improve" the cosmetic appearance by applying additional Pit Resin ...I will do this Free of Charge.
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Re: So today I saw a repair job from a Lexus dealer ...

Post by pommy »

When I pointed this out to the customer, she was angry at me and thought I was trying to sell her something. No lady I am just trying to educate you about what a crappy job you got if you'd sit down and listen for a minute.
Not good having customers angry with you :(

You have to chose who you "educate" carefully, plus a lot of people don't want to be educated.
..I will do this Free of Charge
I charged $40 for a pit fill yesterday ;)
If the job doesn't mean more than the pay, it will never pay more.
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